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Hi, i was syncing my iphone to my pc i left the room came back and the laptop said that there was a problem syncing the phone. the phone has a black background a apple simbol and a bar underneath it but i cant do anything with it i have tried turning it off taking out the sim card and noughing works can you help?!!!!!

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Are you syncing it with iTunes? To me it does not seem to be an Apple product as the bar below is not in any genuine Apple products. They are all an apple with one bite. And if it is not an Apple product then you cant sync it with iTunes. Sorry to give you my opinion.

Posted on Nov 14, 2010

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Posted on Jan 02, 2017

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Make sure the cable is not broken, and the connections are in good condition, look at the IPhone connector, make sure its clear of anything foreighn.
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<p>Owners and users of the Apple iPhone generally report loving the phone, but they also report frequent lock-ups where the screen suddenly freezes or goes black altogether. Some report success solving the problem with a soft reset or the holding down of the sleep/wake and home buttons for the 10 second reset requirement. If this does not work, a hard reset is required to bring the iPhone back to life.<br /> <br /> <span>Instructions</span> <ol> <li> Update iTunes to version 7.4 or higher from the Apple website if you haven't already. <li> Connect the iPhone to your PC. You are automatically taken to the sync management page, and iTunes automatically begins syncing, or copying/backing-up the calendars, <a href="http://www.ehow.com/internet/">Internet</a> bookmarks, contacts and e-mail accounts stored on the iPhone. Sync everything on the phone or pick and choose from the menu you're given. Sync everything on the iPhone you don't want to lose, because a hard reset restores the iPhone to its original state and all data added since it was first taken out of the box is lost. <li> Go to the "Summary" tab at the top of the screen and select "Restore" from the drop-down menu. <li> Wait as the iPhone hard resets. The iPhone comes back up in it's original factory state and a prompt appears asking if you want to restore data settings. <li> Select "Yes" to restore the synced data to the iPhone.</li></ol> <br /> <br /> <br />

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