Question about Dell A960 All-In-One InkJet Printer

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Error 0502 - Dell A960 All-In-One InkJet Printer

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  • fpif32 Jun 19, 2008

    problem still exsits

  • DeanaMarie Mar 14, 2009

    My All in One Dell Print A960 is giving me the error code 0502, and will not let me do anything. HELP!

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I got the same error. Several searches suggested I clean the silver bar that the printer cartridges slide along with a Kleenex and a little WD-40. I had nothing to lose and it worked like a champ.

Posted on Oct 18, 2008

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Only prints to four lines of page. error 0502 comes up on screen. thanks


The 0502 error indicates either a problem with the encoder strip or a faulty black/color cartridge. Refer to this article from the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display to determine the cause of the problem and resolve the issue. If error continues even after following the steps, please contact Lexmark technical support for additional assistance. Thanks.

Jan 07, 2011 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

Printer error 0502


The 0502 error code could be caused by an unseated encoder strip or a faulty cartridge. Please refer to this article Error 0502 on the Lexmark X5130/X5150/X5190 Pro LCD Display for the troubleshooting steps. Let me know if you need further assistance. You can also contact Lexmark technical support for additional assistance. Thanks.

Nov 11, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Hardware error 0502?


Error 0502 can either be caused by a faulty cartridge or the encoder strip. Here's an article on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. Just click on this link: http://bit.ly/b6uHJp. This should guide you on what to do when having this error. If error continues after following all the steps, don't hesitate to contact Lexmark technical support to further investigate the problem. Thank you for choosing Lexmark.

Aug 31, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Printer displays hardware error 0502 wont print " HELP "


The 0502 error can have any of four possible causes:
- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position
.... most of the time, it's the encoder strip that is giving the problem..
goto
http://support.lexmark.com/index?userlocale=EN_US&locale=EN&page=content&segment=SUPPORT&productCode=LEXMARK_X5150&id=HO2707

May 24, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Getting hardware error 0502


Hardware Error: 0502. On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
send you the link where you can figured out
http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Thank you for using FixYa!

Do have a nice day and please remember to rate this solution.

Best regards,

sourav

Jan 05, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Lexmark X160 is not printing at all or receiving Faxes. The error that keeps coming up is Hardware Error 0502. Please Advise.


ok sir pls see the link this is the helpfull for the error 0502 in lexmark x160 all in one inkjet printer...ok

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Apr 07, 2009 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

Error 0502


Please click on this link:
then type in the printer model in the selection X6170 and then choose Lexmark X6170 and support page will open then you need Error type 0502 and you will get it trouble shooting steps...


http://support.lexmark.com/perl/support/support.cgi


Good luck...

Aug 12, 2008 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

Lexmark error message hardware error 0502


Clean the rollers that the cartridges run on with a non-lint wipe (i use non scented baby wipes for all my printer work. The printer should now run fine. cheers lilacgerry xxx

Jan 21, 2008 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Error 0502


I did as suggested by another poster, clean the area of travel(ribbon,travel bar, etc) with a clean damp cloth and now it seems the problem has corrected it self
so far anyways ........

Dec 10, 2007 | Dell A940 All-In-One InkJet Printer

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