Question about Coby MP305 MP3 Player

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I have a coby MP305-4G MP3 player. When I turn it on, the screen lights up, but it's blank. No information of any kind appears.

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Hi,

This is a failure of the dot matrix within the LCD screen which is failing to darken against the lighted screen. This is a fairly common failure with this unit and because it is a hardware failure the only thing you can do is return it to Coby for repair.

It is worth trying a hard reset and on this unit you can do this simply by removing and then replacing the battery. If the screen fails to show a read out after doing this it confirms hardware failure of the readout. In other words, the backlight is working but the dot matrix display has failed.

You can return the unit by contacting Coby Technical Support

Phone: 718-416-3197 or 800-681-2629

Email: techsupport@cobyusa.com


Their address is;
56-65 Rust St.
Maspeth, NY 11378

Posted on Nov 14, 2010

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