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Password I changed my password, now I can't access E-mail account by either the new or the old password

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Great!! Glad I could help.

Posted on Jun 18, 2008


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Is it possible to delete VERY old account on qeep mob without access to email or password? i want to remove my old profile pic form internet...


You will need your passwords to change any settings. I doubt they can help either as the account is setup on your old email address. Why not re start your old email address and email the company for a new password.

Jan 29, 2017 | The Computers & Internet

1 Answer

Icannot access my e-mail account with yahoo.


Select "I can't access my account" on the Yahoo Mail login page to reset your password. If you cannot reset your password, select "My account may have been compromised".

Aug 31, 2014 | Computers & Internet

2 Answers

Wye i cont get my mail


Important information can sometimes be sent to an old email address that you no longer use.

For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.

Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.

If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.

Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.

Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.

The internet provider will ask you the security question you selected when signing up for the account.

If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.

Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email

Go to the Yahoo mail page which asks you for your Yahoo ID.

Click on "I can't access my account."

Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.

These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.

Yahoo will give you your user ID.

After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.

Start using your old Yahoo email account.
MSN Hotmail Email

Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.

Unfortunately, MSN requires you to remember the user ID.

Click on "I have forgotten password"

Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.

If you want to change password then you will be asked the security questions you specified when you registered the account.

Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.

Enter a new password.

Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email

Access the Gmail ID page and click on "I can't access my account."

Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."

If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.

Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.

Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.

Enter your user name on the page that comes up and then answer the confidential question that is asked.

Send password reset instructions to an alternate email and access your old Gmail email account.

Jun 10, 2014 | Computers & Internet

1 Answer

Chek mail yahoo


At your request I changed my password on 7th March. I can still access my account with my old password but cannot get into my mailbox until I sign in again with my new password. This is an unnecessary time-waster. Why can't I use just one password albeit the old one or the new?

Jul 22, 2013 | Yahoo Mail

1 Answer

How do I restore my e-mail account?


Which email account there are many ?
gmail , yahoo , outlook express , hotmail , ........


Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.


The internet provider will ask you the security question you selected when signing up for the account. If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.


Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.

Yahoo Email

Go to the Yahoo mail page which asks you for your Yahoo ID.


Click on "I can't access my account."


Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.


After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.


Start using your old Yahoo email account.

MSN Hotmail Email

Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.


Click on "I have forgotten password"


Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.


Enter a new password.


Enter anew password when the MSN ID page loads again and access your old email account.

Gmail Email

Access the Gmail ID page and click on "I can't access my account."


Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.


Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.


Enter your user name on the page that comes up and then answer the confidential question that is asked.

Send password reset instructions to an alternate email and access your old Gmail email account.

Jul 16, 2013 | Computers & Internet

1 Answer

My yahoo email has been compromised. I say this because I have had the same password for years and now it is saying t is wrong. Even the security questions are saying my answers are wrong and I am 100%...


I think you left your account unsigned out and some one accessed it. After which he/she changed your account settings or information (password and security question).

But remember that when you signed up (originally), you were asked to insert a back up e-mail address. Do you remember it? Go to it (in the account info or settings) if he/she never changed it, you will be able to access his/her new password entry. If you use it and it opens, please change immediately. You can then sign up for a new e-mail address and send all your mails there, then redirect all the e-mails to your old account to your new account. Don't use this old e-mail as your contact while opening up a new one.

However, if some one changed even your contact e-mail used during signing up, then you wont be able to again access the old account. Some one could have hacked into your account.

Jul 29, 2011 | Yahoo Mail

1 Answer

Somebody accessed my account and are sending out emails. i tried changing the password, but now i cannot access my account anymore.


Hi groenstes
Reinstall your previous password .
Create a new account with a new password .Transfer your mails and adress book in the new account . Delete old account .
Best regards,
fanaudi .

May 20, 2011 | Computers & Internet

1 Answer

My old e mail address and password had 68.00 roughly in my paypal account i changed e mail address and had my new password hacked into now i cant obtain my money from my old e mail address or paypal...


If you no longer use the email address you signed up with, you can still access your PayPal account. You must log in using your original email address and password. After logging in, you can change your email address by clicking Profile at the top of the page and then click the Email link.

Jan 12, 2010 | PayPal Accounts

1 Answer

I have a old aim account that I have not used in ahile. I dont remember my password and says it has sent me a new one via email. The email I provided to aim has been deleted


Your password will be sent to the most current e-mail address that they have on record for your screen name. If you have changed your e-mail address and did not notify the AIM system of that update, then your password will still be sent to your old e-mail address. If this occurs and you are no longer able to access e-mail at your old address, then there is no way for them to inform you of your AIM password. In this case, you must register another screen name by choosing on the Sign On screen, and then clicking Sign On. Therefore, if you are planning to change your e-mail address, update your new address in AIM before you delete the old e-mail account.

Sep 17, 2009 | AOL Instant Messenger

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