Question about Maytag Neptune MDE5500AY Electric Dryer

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Has power drum but will not spin - Maytag Neptune MDE5500AY Electric Dryer

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Hello, fish I was trying to help you out here. I wasgoing back to some customers that asked questions in the past and it appearedthat no one answered them, so I thought I would take some of my personal timeto see if I can help. Here is a link to about everything you want to know aboutyour dryer, from repair to trouble shooting it. If you go to this link andclick around, I am sure you will find out so much about your dryer, you willknow more that the company that made it. Here Is the link for you to click onhttp://home.howstuffworks.com/how-to-repair-a-dryer.htmPlease if this helped you at all, if youcan find the time to rate my help and some kind words written would beappreciated for my free help , I would appreciate it. Here is also my direct link to my own pagesof other areas of my expertise for other problems you might have in Automotive,Appliance, and Electronics. Drop In anytime for my help. Thanks So Much, Mike http://beta.fixya.com/users/mc1bean

Posted on Oct 26, 2011

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Posted on Jan 02, 2017

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Kindly replace the motor to solve your problem

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Drum will not spin. The belt is not broken but is hanging lose


If the motor is working...Shut off the power to the dryer, reach inside the drum and try to rotate the drum 1/4-1/2 turn. Sometimes the motors get dead zones in them and this will help move it out of the dead zone

It could also be the drum rollers that need lubrication or replacement, if they are not rotating it would not allow the drum to spin.

I hope this helps

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The belt sounds worn out since its slipping. Change it out. Its cheap fix.

The drum brake does just what is sounds like. brakes the drum. For instance when u open the lid during a cycle and everything stops thats the drum engaging and stops the movement of teh drum. If the brake is malfunctioning two things will happen, you open the lid (assuming the safety switch is still good) or the drum will not spin at all.

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Drum Won't Spin


Sounds like either the drum belt is either loose or is broken, otherwise the motor may need replacing.

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