Question about Computers & Internet
It seems the boot program on your hard disk has messed up. Did you try to boot with a CD come with the laptop and do a repair? Or you can restore it to the factory default by pressing a key during booting up. It should be on the manual about the steps of booting up for factory default system restore. I would recommended you to boot with a bootable flash drive or a CD to back up your files. Those bootable flash drive or CD can be bought or made with some operating system. (Most of time Linux). Here is some links to show you how to make USB bootable drives.
You will need to change BIOS settings to boot with USB device first, there might be several USB device there you can choose the non mass storage ones if not sure which one to boot with first. But anyway it will try all of them so put your hard disk to the bottom. After booting and you can access the files on your hard disk, you will be able to move them to your USB device. Then restore it to factory default. If it still halts, then maybe the hard disk is not working properly, I will check it for you with more information like the beeps or other symptoms and the detailed model number of your computer. Or you may contact the reseller or manufacturer.
Posted on Nov 14, 2010
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Posted on Jan 02, 2017
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