Question about Panasonic KX-T7630 Corded Phone

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Message light will not turn off even if there is no msg

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  • Panasonic Master
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Not true. The message light WILL turn off when there are no messages. The messages don't have to all come from the voice mail system.

Press MESSAGE and look at the display. It will tell you where the message came from and you can either CALL or CLEAR the message, using the soft keys. When you clear all messages, the light goes out.

Carl

Posted on Nov 14, 2010

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I need more information. Your phone can be connected to one of many different Toshiba phone systems and you can also have different voice mail systems. I'm assuming you are talking about voice mail messages.

Can you verify that this is happening only on your phone? If you swap phones with another station does the light start to work? It's rare, but the light itself may be the problem.

Does this same thing happen to anyone else? Is the voice mail not turning on any message waiting lights? or is it working for others?

Not knowing all the details, you could try emptying all messages including saved messages. Then try to leave yourself a test message.

If you know how, you could have your mailbox deleted and re-created. This would need administrative rights to voice mail programming.

Most voice mails have an option to activate the MSG light or not when a new message arrives. Your's could have been turned off by mistake or glitch.

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