Kohler Generator has a noEc error code
My 11 month old Kohler 14RESL stopped working sometime this month. The GFI outlet to the trickle battery charger tripped and the battery charger went dead and so did the battery. When I realized the GFI had tripped, I reset it and the trickle battery charger started recharging the battery overnight. In the morning I tried to start the generator by pushing the run button - nothing happened except a message 'noEc' appeared on the status screen. I called Kohler and was referred to their local distributors.
After a whole day of phone calls to many distributors, I finally found one, Kraft Power, who would come out on an overtime basis and fix the problem. I chose Kraft Power because they were the only company who knew what 'noEc' meant. They told me that since the generator had lost all power (no trickle battery charger), the engine had lost it's configuration!
I have worked in the technical field for 25 years (computers, networks and remote diagnosis) so this answer was particularly troubling. THIS SHOULD NOT HAPPEN. The technician had to connect to the port on the controller, bring up Site Tech on his laptop, and enter two pieces of of information into the configuration. 1) 14RESL and 2) the engine type. We had to use a mirror to read the engine type as it was under the oil filter!
Sep 17, 2012 |
Kohler 12 kW Emergency Power System -...