Question about Samsung Star GT-S5233 Cell Phone

1 Answer

I have AT&T and I bought a Samsong star. I am unable to send or recieve images, I can send & receive text with no problem. Evan the Techs at AT&T wern't able to make it work. It is a unlocked phone & they don't know the set up to send or recieve images. Please help, I love this phone

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  • xxreddevil68
    xxreddevil68 Nov 17, 2010

    I didn't buy the phone from AT

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If you've gone TO them and they say that they can't fix it, I would ask for my phone to be replaced because it does not operate correctly.

If they refuse to do this I would call the regional manager and tell them what is happening, and get the phone replaced INDEFINATELY.

If you have a warranty there will be no problem replacing the phone at all, and your information can be pulled off and put on the new one, as well as your contacts, and pictures, and emails.

I hope I've helped.

Best regards.

Posted on Nov 15, 2010

  • Stormi  Paulk
    Stormi Paulk Nov 17, 2010

    It should be under factory warranty if the phone was purchased from an authorized AT&T distributor, try calling the 800 number for AT&T service/warranty department, but before you call them take the battery out and write all the information down like, serial number,imei & SKU and they should be able to tell you from those numbers if it is under factory warranty and if so they will either send you a new one or ask you to send them the old one and then they will send you a new one.

    I hope that this helps you out, let me know how it goes.

    Stormi

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