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How to clean a xbox disk - Microsoft Xbox 360 Elite Console

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Greetings Jairo6hernan,

Lightly rub you Xbox disc with a paper towel and rubbing alcohol. This will clean all dirt and dust that has settled between the disc wedges. Thank you for using FixYa! =) Please rate.

Posted on Nov 14, 2010

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Posted on Jan 02, 2017

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How to Make a Non Working Xbox Disk Work?


    1)Take disk out of Xbox
    2)Try turning off Xbox
    3)Choose one of the methods to try and fix disk Polishing disk
      -Use air first (blow across disk, or use a soft brush to remove any specks from disk before polishing)
      -Get a soft, lint-free polishing cloth (make it damp)
      -Use wet side of cloth to clean shiny side of disk
      -Dry whole disk (dry polishing cloth)
      -Put it in Xbox Using soap or water
        -Use soap or windex-slightly wet paper towel to wipe off disk from middle towards outside
        -Use furniture cleaner Using toothpaste
          -Rub toothpaste on disk, dampen a suitable soft cleaning cloth
          -Rub from centre-then move all the way around to edge
          -Wipe toothpaste off with a wet cloth-wipe any dampness with dry cloth
          -Put it in Xbox Using car polish
            -Get a dry cloth and add a small amount of polish to it
            -Rub in a circle motion, then wipe dry
            -Put it in Xbox Peanut butter
              -Put a dab of peanut butter on a lint-free cloth
              -Don't rub it in a circle motion
              -Put it in Xbox Using rubbing Alcohol
                -Pour out a small amount of rubbing alcohol onto a cotton bud
                -Rub from centre of disk, moving outward to edge
                -Wait for it to dry and try again Wax from candle
                  -Get some melted wax from a normal candle
                  -Gently pour wax on scratches-rub in with soft cloth
                  -Wipe off excess wax with a damp cloth
                  -Let disk dry for 5-10 mins and try again Vanish Oxipowder
                    -Cover entire shiny side of disk with powder
                    -Wait 5-10 mins
                    -Clean powder off completely with soft damp cloth
                    -Place disk in Xbox Other possible fixes
                      -Take disk to game/computer shop
                      -If any of your friends has game, borrow disk from them, install it to hard drive, and hope Xbox recognises it

Oct 20, 2016 | Video Game Consoles & Games

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CONSOLE IS BRAND NEW AND TELLING ME TO CLEAN DISK . BUT STILL WONT READ DISK? can you help


If The Disk Has Scratches It's Not Your Xbox If The Disk Dosent Have Scratches There May Be A Problem With Your Xbox Disk Drive

Dec 23, 2010 | Microsoft Xbox 360 Console

1 Answer

I keep cleaning my disk but my xbox said I need to keep clean the disk and i dont know what to use.


I had the same problem with my disk and i had to replace my disk as a result of the disk needing to be cleaned. But if you do not wish to buy a new disk try going to the video store and asking them if you could borrow a disk cleaning clothto clean your disk. And if that fails aswell try not playing your failed disk game for 5 days+. =]

Nov 05, 2010 | Microsoft Xbox 360 Console

1 Answer

Xunrecognized disc


If its only the one disk that isnt working.

Try thoroughly cleaning the disk.

If its more then one disk giving that error.. You will need to clean the lense on the dvd drive.

Either purchase a lens cleaning disk, or open the xbox, open the drive.

And manually clean the lense with a q-tip and rubbing alcohol

Aug 17, 2010 | Microsoft Xbox 360 Console

1 Answer

The console says the disk is unreadable but there are no scratches on the disk. We turn it off/on, clean the disk but get the same error message.


If it's not an xbox 360 disk or movie disk that will work with your xbox, It probably isn't supported on your xbox. If it's one of the first two, something really is wrong with either the disk itself (not made correctly), or your xbox needs to get sent in to be fixed.

Apr 24, 2010 | Microsoft Xbox 360 Console

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My xbox says the disk is dirty even when i clean it.


its the game the same problem happened to me your gonna have to buy the game agian

Jan 04, 2010 | EA Sports Madden NFL 09 for Xbox 360

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Disk dont read?????


You need to clean the disk. If it is clean just try to put the game in a couple more times then it might work. If you still have the reciet you can go to the game store where you bought it and they will replace it.

Apr 27, 2009 | MTV Games Rock Band Bundle for Xbox 360

1 Answer

Says "insert xbox 360 disk only"


common problem, the disks arent clean, clean them with rubbing alcohol, nail poolish, eye glass cleaner. if they are new disks then u were ripped off, go back to place of purchase and tell em.

Jan 19, 2008 | Microsoft Xbox 360 Console

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