Question about HP DeskJet 9800 InkJet Printer

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Installing 9800 printer

Im trying to install HP 9800 deskjet to my computer. Can not get it to work. do not have CD for installation.

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Check on HP's technical support page, they usually have the software for the printer there.

Posted on Jul 23, 2008


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There is no specific Vista driver for your printer.

You have been installing the Toolbox component.

Check out this link and you'll find instructions on how to connect your printer:

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Insert your printer software installation cd and click on start
then click on computer .
right click your cd drive and click on open.
go into the folder called util .
then go into the folder ccc
Run the file uninstallation l1(64).
after the un installation is done .
Restart your computer and re-insert the cd and click on add a device.
after the installation your printing will be fine if it still does not work then you have a problem with your printer usb/printer.
call into hp at 1800-474-6836 and if ur printer is more than 3 years old then ask the agent for an upgrade printer and you will get a 50 % discount on it,bear in mind this is not a new printer from the store but it is a factory new printer....tried and tested in the factory not used by anyone else but its called refurbished because (eg:if wallmart purchases 50 printers and realises they need only 49 printers they send one back which is tested again and again before sending it to the customer)
and for this you are getting atleast a 50 /5 discount.

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Go online on hp support , you will find the drivers which you need for your printer.

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