Question about HP Pavilion zd8000 Notebook

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Using notebook display and external monitor: HP Pavilion zd8205us primary display is garbled, secondary display is clear and good, It doesn't matter which display device you set as primary or secondary

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  • bsimrell Nov 14, 2010

    When there is no external monitor connected to the laptop, the laptop display is bad, all the time, with columns of blocks rippling down the screen. The laptop is unusable. If I attach a monitor (any monitor) and make it secondary, the laptop display continues this behavior. However, the monitor (secondary, extended desktop) is clear as a bell no problem. NOW if I switch the secondary monitor to primary, it becomes garbled and the other display becomes clear. I can drag settings dialogs from whichever display is primary and garbled to the secondary, clear display. The dialogue box will be perfectly clear and normal. Whichever display is primary and has the desktop on it is garbled; the other is not.

    Does that clarify my problem?

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First make sure Primary display driver installed and working properly.Make sure it's screen resolution is 1024*768. If still same then uninstall primary display adapter driver then reinstall. then it will work fine. Let me know if you need further assistance. Thanks for using FixYa.

Posted on Nov 14, 2010

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Try to switch the blue VGA cable that is connected from the laptop to the external monitor. You may also restart your laptop and set aside the external monitor to check if the laptop is still experiencing garbled display... If it still is, then it is a monitor issue and need to address to HP personnel by calling HP hotline. Otherwise your issue will be resolved by simply doing that..

Posted on Nov 14, 2010

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When you start the computer with an external device (such as an external monitor or projector)
attached and turned on, the image may appear on either the computer display or the external
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Press <Fn><F8> to switch the video image between the display only, the external device only,
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Keyboard lights up screen stays black....after inserting recovery disk screen still remains black...


Would like you to attach an external monitor for a diagnoses.

A VGA monitor.
Can be a CRT monitor that resembles a small TV, or a flat LCD screen monitor, that has a VGA cable attached,

http://en.wikipedia.org/wiki/VGA_connector

1) Laptop OFF, monitor OFF, attach the VGA cable of the monitor to the laptop's VGA connector.

[For the HP Pavilion dv6000z Notebook PC, the VGA connector is on the Left side at the Rear. Second port from the rear. 15 pins.
3 rows of 5]

2) Turn the monitor on. If a CRT style allow it to warm up.
3) Turn the laptop on.

By default the display should show on the external VGA monitor.

If not, press, and hold down on the FN key,
(Second key from the left, on the Bottom row on the Keyboard),
and tap on the F4 key.
(Top of Keyboard towards the left)

Still no? Hold the Fn key down again, and at the same time tap on the F4 key.

There are 3 display options;

1) Internal monitor of laptop ONLY
2) Internal monitor of laptop AND external VGA monitor
3) External VGA monitor ONLY

IF, the display shows up on the external monitor, and if it is OK, the problem lies in the Display Assembly, and/or the Video Cable.

More on that in a moment.

IF, the display does Not show up on the external monitor, or if it is garbled, the graphics chipset is bad.

HOWEVER, there is a problem with the graphics chipset, for the dv6000 series of HP Pavilion Notebook PC's.
More specifically it isn't actually the graphics chipset itself, but the mounting of the graphics chipset to the motherboard.
More on this in a moment.

External VGA monitor shows a good display;
Video Cable:
The video cable is checked for apparent damage first, and at the same time, see if it's connectors are tightly plugged in.

On one end, the video cable is plugged into the motherboard.

(ALL power removed, AC adapter { Charger} and Battery, the Switch Cover is removed, and the Keyboard, far enough to lay it back out of the way. Keyboard Cable still attached to motherboard. The Display Cable is the one to the Far left, right under the left side of the LCD screen. The cable next to it, to the immediate right, is the Microphone Cable )

The video cable routed from the connection on the motherboard, up under the left Hinge Cover, and into the Display Assembly, where it then attaches to the Back of the LCD screen.

THIS connection must be checked also.

{ Just gave advice similar to this earlier. The asker's problem turned out to be a loose video cable connection, on the back of the LCD screen }

Examine the sheath of the video cable. See if there are signs of damage. If so the tiny wires inside the cable could be damaged.
Apparent damage or not, you may want to remove the video cable, and perform a continuity check with a multimeter. (Ohm's. Check each wire in the cable)

Video Cable connections prove to be tight, video cable continuity check proves video cable is OK, move on to the screen Inverter.

Primer:
An LCD screen cannot produce light. It needs an additional light source.
A Backlight is the additional light source.

A Backlight can be a CCFL, or a series of LED lights.

The Backlight is a CCFL for an HP Pavilion dv6000z Notebook PC.
[It is 2mm Wide, and 334mm Long. Or a little thicker than 1/16th inch Wide, and a little over 13 inches Long ]

A CCFL is a Cold Cathode Fluorescent Lamp.
Similar to Fluorescent lighting used in homes, and businesses, but on a MUCH smaller scale.

A screen Inverter is used to convert power (Electricity) from the laptop, FOR the Backlight, and LCD screen.

90 PERCENT OF THE TIME the fault is a bad screen Inverter.

Example of a screen Inverter for a Pavilion dv6000z Notebook PC,

http://www.nylaptopparts.com/index.php?main_page=product_info&products_id=560

The thin plastic frame that surrounds the LCD screen, and is in front of the LCD screen, (Resembles a picture frame), is the Display Bezel.
The screen Inverter is located behind the Display Bezel, and at the bottom of the LCD screen area.

http://www.insidemylaptop.com/remove-replace-lcd-screen-inverter-hp-pavilion-dv6000-laptop/

http://www.insidemylaptop.com/take-apart-hp-pavilion-dv6000-laptop/

External VGA monitor does NOT show a good display, it is a graphics chipset mounting issue, more to follow.
Regards,
joecoolvette

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1 Answer

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Have you tried to toggle between external display (monitor) and computer display ? using the Fn+F4 key ... to see if your monitor works ?

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1 Answer

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The issue seems to be due to defective video card on the notebook. Connect and external monitor to the PC and check if it works fine or not. You can follow the steps listed below to connect an external monitor.

1. Turn off the notebook.
2. Connect the monitor cable from the external monitor to the monitor port on the rear/side of the computer.
3. Connect the monitor to a power source and turn it on.
4. Press the Power button to turn on the computer.

At this time, please follow the instructions mentioned below for switching the display to the external monitor:

The notebook's video card supports three modes. Built-in screen only; external video only; and both on simultaneously (mirrored). If you're not seeing the image on the desired device(s), the notebook's video card is probably in another mode. Press FN + F4 to cycle through the display options: Notebook display, External monitor, both.

If you press FN + F4 once, the external monitor will display & there will be no Notebook LCD display.
If you press FN + F4 twice, the external monitor will display & there will be some shading on the Notebook LCD.
If you press FN + F4 thrice, both Notebook LCD & external monitor will display.

If the issue persists on the external monitor, then this could be due to defective video card on the notebook. However, if the display on the external monitor is fine, then the issue is with the LCD display panel of the notebook. In either cases, the notebook requires a detailed onsite diagnosis by a service technician.

If your PC is under warranty, contact HP to get available options to get the notebook repaired under warranty.

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You may follow these steps to connect the notebook to an external monitor.

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* Switching the display to the external monitor

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