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I have a rinnai flame fire freestanding royale fs35, to light the fire you hold down the button for 15 seconds and then it lights normally. but now it wont stay alight

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Rinnai freestanding Royale ETR flame fire (mains

I had the same problem with this unit and had the heater serviced which fixed the problem. The problem is caused by the pilot flame not being big enough to keep the thermocouple hot, so the heater thinks the flame is out and it turns the gas off! The thermocouple is effectively a switch that is on when hot and off when cold. The pilot flame is supposed to keep it hot, so its on and the main burner will get gas. When its off (ie cold) gas is blocked from the main burner for safety reasons! This manual is for a very similar heater: http://www.rinnaisales.co.nz/tradesmart/rinnai2/pdfs/service_info/171.pdf

You need to get at the pilot and clean it out!

David

Posted on Jul 14, 2009

  • 11800 Answers

SOURCE: My Rinnai 650 Cosyglow Natural

This heater has a safety valve on the power on/main gas valve button: after the burner is lit you must keep the button pressed for about 10 seconds to allow a sensor to heat up and trigger the thermostat to keep the valve open. This safety has been implemented that if in case the flame dies out the gas doesn't keeps escaping, putting you and your house in danger.
If after 10 seconds when you take your finger off the button the flame dies out it means that the safety thermostat has failed and it will have to be replaced. Because it's a gas run device i strongly suggest you call a professional for that - the repair will cost you roughly $200.

Posted on May 12, 2011

kdgrayson
  • 195 Answers

SOURCE: Rinnai Flame Fire Royale 2005

pilot generator

Posted on Aug 23, 2009

  • 120 Answers

SOURCE: does not want to start

Intermittent faults on these units are very very rare; they either work or they dont! Ive had similar reports that ended up being more of a gas regulator fault (thats the hunk of metal that the small copper tubes from the cylinders are connected to). Do you have any other applainces on gas. When the heater doesnt work try the others'; if they work keep thenm going and then go back and try the heater. Does the heater try and ignite? I also like to recomend getting these heaters serviced occasionally. Just like cars, intermittent faults can be a reminder to get a good service done.

Posted on Jul 21, 2010

  • 1 Answer

SOURCE: Hi I have a rinnai flame fire royal model ib35etr

I had this same problem last year and went through all the checklist in poshpoms suggestions ( I am on mains Gas ). The issue was caused by the Flame rods. Near the 2 pilots at the front and the back. Those small rods each that 'senses' the flame become inadequate, so they were replaced with a new pilot assembly from Rinnai that had longer rods and better coverage. Issue was fixed. Good Luck.

Posted on Sep 09, 2010

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This is regarding my Rinnai gas heater Model 1260 S.When On button is pressed, it burns and glows the plate but when released , Gas stopped and it turns off.


problem is proberly the thermocouple burnt out .FSD
(fail safe device) normally you push the button in and the pilot light or flame is ignited,this flame heats the thermocouple that generates a small voltage that holds the gas valve open.
if the thermocouple is burnt out or not set correctly in the flame or the pilot flame is to small , as you say when you release the button it goes out, looks like you need a new thermocouple.

Nov 24, 2016 | Rinnai Heating & Cooling

1 Answer

I have a 30000 btu rinnai floor heater mod 630530. The pilot wont stay lit . I have installed a new thermo couple . please help


be sure the thermocouple is in the pilot's flame and hold down the pilot lighting button long enough to heat it before trying to operate the heater...20 to 30 seconds should be enough. If this doesn't work, you may have a bad gas valve

Feb 21, 2015 | Rinnai Heating & Cooling

1 Answer

Rinnai Royale IB35R ,the flame goes off once I released the press button, it wont hold on as usual


pamgee - it may be a case of not holding the ignition button in long enough ( at least 15 seconds) so that the flame failure device (Thermocouple) will get hot enough, to maintain the pilot flame and the low burner. If it fails to light and hold the first time, push the igniter button again and release it. Wait 30 seconds and try lighting it again.

In case you have misplaced the Owner's Manual, I have provided a link that you can download & print for future reference. http://www.rinnai.com.au/images/stories/operating_instructions/Heating/Flames/Royale%20Inbuilt.pdf

I hope this helped you to solve the problem ... Cheers

Jul 12, 2011 | Heating & Cooling

1 Answer

Cannot get pilot light to remain lit. have blown out heater with can dust. it will light, but then go out when you let go of button.


Hold down the pilot light button for about a minute and a half to generate the milivolts needed to prove a flame, or try sanding down the flame sensor, it could be dirty

Nov 06, 2010 | Rinnai Heating & Cooling

2 Answers

Hi I have a rinnai flame fire royal model ib35etr It keeps going out and flashes number 12 on the screen we are moving and packed the book


I had this same problem last year and went through all the checklist in poshpoms suggestions ( I am on mains Gas ). The issue was caused by the Flame rods. Near the 2 pilots at the front and the back. Those small rods each that 'senses' the flame become inadequate, so they were replaced with a new pilot assembly from Rinnai that had longer rods and better coverage. Issue was fixed. Good Luck.

Aug 23, 2010 | Heating & Cooling

1 Answer

I get a blinking light with the number 12 flashing on my rinnai heater


With the unit turned off, hold down on the economy button, the up arrow and down arrow all at the same time for three seconds. A number of error codes will start flashing. Copy the numbers down and repost them so we can help you. I suspect a dirty flame rod or poor gas pressure. Can you give us any info on when it fails or does it light when you turn off and back on?

Feb 07, 2010 | Rinnai RHFE-1004FA 38,400 BTU Energy Saver...

1 Answer

My tank says I have 32 gallons left but the heater won't work (rinnai 556f). It turns on for about 15 seconds and the light on the power button turns red and starts blinking. What does this mean?


If you hold down the economy button and the up and down arrow buttons for 5 seconds the unit will start an error code display. Get a helper and yell out the numbers when they start blinking. Post the error codes and we can help you

Dec 23, 2009 | Rinnai EnergySaver 556 Air Conditioner

1 Answer

Have an old Rinnai Gas Heater (approximately 30 years old) still working well, but we had to turn off the gas, and now cannot turn it on again. We have two buttons, one below the other, one is red and...


You are half-way right, to light the pilot, light it and push down the red button and hold it for at ----least2-minutes-- till the flame heats up the pin (thermocouple- which fire-thermocouple metal makes electricity which sends it to the gas valve and says ,OK GAS VALVE,I'VE GOT A PILOT FLAME SO OPEN UP THE MAIN GAS VALVE! See where I'm going with this?

Sep 03, 2008 | Rinnai Heating & Cooling

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