Question about Galaxy External Enclosure - Metal Gear Box II - 3.5in USB 2.0 + 1394 Hard Drive (3506UEP) Drive Case

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My Metal Gear Box external hard drive has a flashing blue light, and my computer does not detect the external hard drive, what is the problem?

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The weird cheap power supply they used has failed. I will never buy another galaxy product. This whole time I thought the hard drive crashed, but it was the enclosure all along that died at about a year.

Posted on Feb 20, 2013

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Posted on Jan 02, 2017

lock123
  • 6831 Answers

SOURCE: Galaxy Hard Drive fails to start

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 29, 2010

  • 10406 Answers

SOURCE: I have a Galaxy Metal Gear Box. It will house two

If both drives are SATA (not "parallel-ATA") drives, then "swap" the physical location of the two drives, to see if only the "top" (or the "bottom") drive is NEVER detected. Or, if the "detected" drive moves after the drives are swapped, then the non-detected drive has a problem. In that case, remove the "good" drive, to see if the "bad" drive can be detected when it is the only active drive.

Posted on Jan 11, 2011

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The blue light keeps flashing on and off on my Seagate 4Tb XHD. It won't show up on the finder as connected. What causes that?


follow these steps:
  1. Make sure the computer and external hard drive are powered on.
  2. Safely remove the drive from the computer (if possible).
  3. Disconnect the external drive's USB or FireWire cable.
  4. Disconnect the power supply plug from the external drive.
  5. Power off the computer.
  6. Disconnect the computer's power supply cord for 60 seconds.
  7. Reconnect the computer.
  8. Power on the computer.
  9. Connect the power supply to the external drive.
  10. Connect the drive's USB or FireWire cable and check for detection.
If that does not correct the behavior, and if the drive is also not detected by your computer, the blinking light is probably a symptom of a larger problem. If those steps do not return the drive to correct function, it is very possible, even probable, that the drive has failed and needs to be replaced

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1 Answer

A blue and red flashing light and won't connect to computer


External hard drives not only provide additional storage space on a computer system but also allow data to be conveniently transported from one computer to another.


These drives typically plug right in to a port on the computer and function without any additional setup; however, if you are running into trouble where your external hard drive is not being detected, you must troubleshoot the situation to determine why the drive appears to be missing.


Check the USB connection running from the hard drive to your computer.

If the USB cable is not seated securely in the port, the computer will not detect the external drive.


Disconnect the USB cable from the computer and plug it into a different USB port. Occasionally, a USB port will fail to function with some hardware and changing the USB connection may correct this issue.


Switch from a USB to a Firewire cable connection, if possible.

The USB port on the hard drive may have died; if so, changing to a Firewire connection will resolve this issue.


Install the driver for the external device from the installation disc provided with the product. Older computer systems may require you to manually install this driver.


After inserting the installation CD, follow the prompts from the installation wizard to install the driver on your computer.


Restart the computer.

If you connected the external drive while the computer is powered down, it may not recognize the device when you turn on the computer.


After restarting the computer, connect the external drive to the system.

The drive should now be detected by your operating system.


Connect the external hard drive to a power source and then plug it into your PC computer using a USB or Firewire cable.


Log on to your PC computer using an account with administrative privileges.

Open the Start menu and click on the "Control Panel" icon.


Open the "Administrative Tools" folder and then double-click on the "Computer Management" icon.


Select "Disk Management" from the list of options on left side of the window.


Right-click on the drive you want your computer to recognize and select "Change Drive Letter and Paths."


Select a drive letter for the external hard drive to be recognized as and click "OK."

The drive will now appear in My Computer.


Hope this helps.

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My computer wont show my hard drive when its plugged in


have you tried connecting the hardrive to some other computer. Is it getting detected on it?

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My hard drive is not being detected & the light is flashing on it as well


when your external drive is not being detected or does not appear in "my computer" in windows vista or windows 7. Try doing this option: just right click on my computer, click on manage, then go to disk management. Find your external drive there and right click on it, then select assign new drive letter. Select a letter from the midlle of the alphabet like m, then enter. The icon of your external drive should appear inside my computer. Or you can restart your computer and check if it is detected.

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When I switch on the power on my external maxtor harddrive,it doesn' t show on my windows explorer.The blue light in front is constqntly flashing.What goes wrong? Thx lembi sr


Connect it to a different computer. If it still is not detected, then there is a hardware problem. Exercise the warranty to get it repaired/replaced.

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I have a constant flashing green light and computer wont detect it


First, try connecting the external drive to another computer. If the second computer fails to detect it, chances are that the housing or, the drive inside have failed. Determining this requires a basic knowledge of external drives. If however the drive is rckognized the the second computer, turn off the first computer and strt it up again (not restart). Then plug your external drive to a usb port directly (not to a hub) and, it should be detected.

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DataStation Maxi M.U. 500 Gb blinks red and blue, doesn't read


I just had this problem with both my external drives (I was using the same power cable and just alternating between them). I went and got drive B's power cable and they work fine now. Try replacing the power cable

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WD 250 GB external hard drive is not being detected by system


Hi !

First check if your WD is running (spinning), no matter if the blue light is on. Can you hear it close with your ear, or feel vibrations on your hand when it starts.

If it runs, then check/replace the USB cable you are using with another.
Check the Power supply if it gives necessary power.


If you are familliar with disassembling/assembling, then open and remove the HDD from the box and try to connect the disc directly to your PC (using another HDD Data/Power cables).

If it runs, and you can acces it, then something is wrong with the Box.

If it doesn't, then the HDD is broken or damaged.

Please note that if your device is under warranty, DO NOT open the box ! Contact your seller for service/replacement instructions.

Regards.

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My Acomdata (500gb?) external hard drive isn't working


Place it onto another computer, if you can see it and access it then plug it into a differant USB port on your computer.

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Metal gear enclosure 3.5 box 2


Sounds like you haven't formatted the external Hard-Drive.
You need to allocate a file-system to the free space on your hard drive. You can do that in Disk Management and use the format option. You can select from two file system formats: FAT32 and NTFS. I would recommend NTFS because it is a journalling file system (recovers quickly in case of a crash).

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