Question about Rheem Tankless Hot Water Heater Rtg-74pvp-2 7.4 Gpm
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Posted on Jan 02, 2017
did you check the filters on the the water valves, i am not exactly sure about your codes that are shoeing but if you could read it and post them, i know on some of the units 76 means there is low water pressure and the filters are behind 2 caps one on each side above the shut off valve take off the caps and remove the screens, clean them and replace them ,, make sure you turn off the water on both side first or you will get wet
Posted on May 29, 2009
you need to unplug the unit, wait for 30 seconds reset the temp to the lowest temp, then try it, if this does not work it might have done something to the circuit board, are you on a gfi out let it needs to be there is water and ele, and should be on the gfi with a reset on it,,
Posted on Jun 01, 2009
I just had the same problem and I fixed it in about an hour or 2.
First shut off the gas,water and power(unplug it)
Take off the cover
There are about 20 screws above the electrical circuit board.
You have to remove all of those screws to remove plate that is covering the burner assembly.
The burner assembly has these 3 pins that look like number 7's
these are covered with build up and gas can't flow right.
That's why you get the c211 error not enough gas.
Take a wire brush and gently remove any build up,
I also cleaned the thermocoupler which is next to the burners.
It looks like a metal pin with a couple of wires coming out of it this was also very dirty.
I took a can of air and basically freshened it up
It works perfect now.
Email me with any Q's at Mario@myredr.com
All that you need is a long phillips screw drive and a drill because its about 25 screws
The burner assembly has 2 screws all the in back underneath the assembly once you remove those 2 the assembly comes out . You don't have to disconnect any wires.
Posted on Oct 29, 2009
My Paloma tankless water heater had a code of C7 - 76. I called the service center at 866-720-2076 and they stated this code showed a communication error between the Water Heater and the thermostat; they stated it was still under warrantee and they would replace it for free. Also, I found out there was a recall related to the door properly shutting. To make it work while waiting for the repair, I would turn off the thermostat, wait 2-3 minutes, and turn it back on. Usually it would work for enough time to shower.
Posted on Oct 06, 2010
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