Question about Hunter 21617 Palermo Brushed Nickel Ceiling Fan
Just installed new Palermo fan, and whole room has a chemical smell. Bad enough for spouse to get headache. All parts work, is this just new smell, will it wear off? Smell still going strong 24 hrs later, with open windows and fan running!! Help!!
(Not an electrical burning smell....more like chemicals....Yuck!
I have installed hundreds of fans in homes and businesses. The only smell complaint I have encountered was from a fan that came with rubber band like gaskets around the light shades. I guess these were intended to cushion the glass where the mounting screws contacted it. When the lights heated up the glass, a hot rubber smell became very strong. We tried smaller bulbs with no help. The solution was to throw away the rubber bands and attach the glass with the screws directly like all the other brands. Since then, I have always thrown the rubber gaskets away if they come in the kit.
Posted on May 11, 2010
I just purchased and instaleld a Hunter Highbury Fan and when I took the plastic hanger ball out of its plastic bag I got hit with that aweful oily/toxic smell I have smelled coming from cheap, made in China plastic products. I have smelled this before from sandles and a suitcase handle and the odor never went away. I have 3 more Hunter fans to install so I opened the boxes up and removed the hanger balls from their bags to see if they smell and there is just that faint, "new plastic smell" not that toxic oily smell.
Posted on Jan 17, 2012
I had the same smelly motor assebly with the Westside model purchased at a Costco in NJ. I tried airing it out for two days and then decided to return it instead of installing it. The smell had me concerned because I have an infant in the house and my wife insisted the smell hurt her throat. When I went to return it at Costco they suggested I call Hunter. The Hunter fan rep was very helpful. They acknowledged the problem and offered to ship me an air purifier. I accepted it but then questioned getting the fan replaced. I was told I needed to call back with the date code on the fan housing. When I called back with it they mailed me out a whole new fan, althought this one was the Palermo model which is the same. The fan came in just a couple of days. You might want to be home when it arrives as it comes in the orginal box making it obvious what it is at your door step. Overall I think Hunter did a good job addressing this with prompt customer service, it's worth going through it if you really like the fan. Good luck.
Posted on Sep 17, 2008
I have the same problem with the Westside (Palermo) fan from Costco. I called the Hunter service line at the number in the manual. They are aware of the problem and that the wrong rust inhibitor was used in the motor. Run it on high for 5-8 hours and the smell should dissipate. In the rare case where it doesn't (1 out of however many have called), they'll replace.
Posted on Jul 02, 2008
Posted on Jun 30, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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