Re: i lost the disc to upload the program on my computer
Unfortunately, there is nothing currently available for download on this player.
iLo players are manufactured by GoVideo. Their website is www.govideo.com, but it appears to be currently down.
You may, however, not need the software, as many players are compatible "out-of-the-box" with major audio applications, such as Windows Media Player.
I don't know if you've done it yet, but (assuming you're using a Windows based computer), connect your iLo to the computer and then fire up Windows Media Player to see if the MP3 player is detected. If it is, there's no need for the software disk.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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It sounds like you have autorun disabled on your machine. No matter. Insert the disc, click on my computer & you should see the name of the install disc in the drive you put it into. Click on it & look for a file called autorun or one that ends ".exe". It should start installing from there.
You can use any media player (iTunes, Windows Media Player, Winamp) to organise playlists. But you should be able to at least try out your software & see how it measures up.
i have windows xp and was told that i didn't need the disc for it. it's the cord/cable not communitcating with the mp3 player that's my problem. they told me to try different usb ports on the back of the computer, and it still didn't work. so she said to try it on another computer, but that's a bit redundant, i want it to work on mine.
I also have windows vista. I inserted the disc that came along with the ilo mp3 player and it accepted and recognizes the player. My husband and I bought it for our daughter for Christmas and she loves it. I would suggest uninstalling the program from the disc then reinstalling it. It took the 1st time for us when we downloaded. I hope this help's you out.
The good thing is you don't need a disc, the alernative way to put music on it by using "My Computer", simply plug the mp3 player into the computer then click on "Start" - "My Computer" then look for the mp3 player on there usualy named as "Removable Disk" then double-click on that and it will open your mp3 player now simply copy and paste the music into there and it will put it on your mp3 player, now remove your mp3 player from the computer then you will have music, enjoy.
Good luck. Hope my solution was helpful in some way. Further problems just leave a comment on here and i will get back to you a.s.a.p.
You do not have the sufficiant driver software to run the disc because windows vista is too new for older versions of cd-rom software.
This is a common problem. You need to install the latest driver software for it to work. Trust me. Good Luck!