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I have a DC-17 Absolute. It makes a horrible noise when the grey button is pushed. The brushes rotate and I checked for clogs...can't stop the noise

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Dyson 17 Brush Belt Broken

there is also an updated beater bar that accepts a wider belt, dyson sent it to us for free

Posted on Jul 03, 2008

  • 1 Answer

SOURCE: replacements belt for DC 17 absolute animal by dyson

Call Dyson....they sent us ours for free along with a new beater bar

Posted on Dec 09, 2008

ukvacfan
  • 328 Answers

SOURCE: I ran over a shoe lace and now it is making a loud rattling noise

The All Floors model has a protective belt clutch system and the rattling sound means the clutch has slipped. This would have to be repaired officially by a Dyson repairer.

Posted on Jun 19, 2009

  • 53 Answers

SOURCE: dyson dc 17 vacuum. brush not moving

The cog belt is probably not aligned with the motor gear. Watch this video and follow its instructions closely.

Posted on May 31, 2010

  • 1 Answer

SOURCE: Brush stopped spinning

If you've had the brush out to clean it you need to re-set the trip switch which is a red button at the right side of the brush simply press it in till it clicks.

Posted on Sep 08, 2010

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1 Answer

I can't get my Dyson to switch from flat floor to carpet mode. I push the tiny red button on the brush part, but I get this horrible noise. I already followed the video and cleaned the brushes


The horrible noise may be something wrong in the brush bar assembly preventing the brush bar from spinning freely. Remove and inspect the brush bar and belt or belts if applicable to your model.

Dec 07, 2014 | Dyson Vacuums

1 Answer

Brush bar is not spinning


Common causes of brush roller failure are belt breakage and clogging. If this is a Dyson animal vacuum, you may find the brush roller is so clogged with hair that it cannot rotate. The solution is to remove the brush roller and clean it thoroughly, particularly inside the end caps where hair accumulates. It is unlikely that an entire animal was ingested.

Nov 20, 2013 | Dyson DC28 Animal Vacuum

1 Answer

Dc25 animal brush is not spinning,belt is ok,and thers no strainge noises or smells from it.


Hi Kevin,

Thank you for your inquiry. I am sorry to hear about this issue with your DC25 brush bar. Assuming you have already tried cleaning the brush of any obstructions, following the instructions below may resolve the issue:

1) Plug your machine into the power outlet
2) Locate the grey brush bar button next to your power button
3) With the machine turned off, press and hold the brush button down for 10 seconds
4) Release the grey brush button, step on the foot pedal to recline the machine
5) Press the power button to power on the machine
6) Check to see if the brush rotates

If you have any additional questions or require further assistance, please contact our US Dyson Helpline toll-free at 1-(866) 693-9766 or our UK support colleagues at 0800 298 0298. Thank you very much for your time.

Oct 06, 2013 | Dyson DC25 Vacuum

1 Answer

Hi. I have a DC 24 which when brush rotates makes a very loud noise. I have replaced the brush and side bar. The side bar appears very loose. The noise stops when I switch the brush rotation off. Any ideas...


Hi there,

I'm sorry to hear you're having difficulties with your DC24. If the cleaner head seems to be making an unusual noise during use, you may want to check all the parts are correctly assembled, and that the cleaner head and brushbar are free of obstructions. The video below may help in doing this.

If you've tried this and are still concerned about the noise, please get in touch with us directly, as we should be able to determine the cause of the noise over the phone, and provide further assistance. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) - it will help if you have the machine to hand when you call.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com


Feb 22, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

DC 17 horrible noise when brush engaged. A silver metal roller thing fell out the bottom.


Hi there,

I'm sorry to hear you're having difficulties with your DC17. Please get in touch with us so we can resolve this for you as quickly as possible - you can call us free on 1866MYDYSON, or email askdysonUS@dyson.com. We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Oct 21, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

My Dyson Absolute has started making a loud noise and the has gotten progressively more difficult to push. I'm guessing the self-propel has stopped working. Is there a quick fix?


Hi its Darran at Dyson.

Try making sure the brush bar is turning when in the vacuuming position. It is possible that the brush bar is obstructed which can cause your machine to make this noise.

Check out our online help at www.dyson.co.uk/support.

Kind regards
Darran
Dyson Customer Service.

Apr 13, 2010 | Dyson DCO3 Absolute Bagless Upright...

1 Answer

My Dyson DC-17 Absolute Animal does not stay running after I push start button. It will only run if I hold the start button down all the time.


switches always fail on the dysons. its a pretty simple fix though. let me know if you need parts and/or instructions on repairing it.

Apr 12, 2010 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

I ran over a shoe lace and now it is making a loud rattling noise


The All Floors model has a protective belt clutch system and the rattling sound means the clutch has slipped. This would have to be repaired officially by a Dyson repairer.

Jun 15, 2009 | Dyson DC07 All Floors Bagless Upright...

1 Answer

When I put the vacuum in position to use on rugs, it makes a horrible grinding noise like something is stuck.


Hi If the Dyson model you have has a protected brush model (i.e. roller wheel at the side that goes up automatically to turn off the brush roll) then the belt will have to be replaced by a Dyson engineer. If its not that model and doesn't have the brush roll stop function, check that the roller beater bar and the brush are properly aligned, also checking the main dust channel isn't clogged.

Feb 22, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

My dyson is making a loud horrible noise


Hi.

Check the brush roller can be moved by hand & that it is not snagging on something.
If it is difficult to rotate remove sole plate by turning the 3 plastic screws to unlock position lift plate off & clean brush roller & check you can turn it after this.
If brush roller is free to rotate the chances are the clutch is faulty & will need to be replaced.
Go to this site http://dysonmanuals.llc.nu/
It has manuals that cover clutch replacing on all Dyson models.

Sep 01, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

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