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Ihave bought my daughter a second hand dsi, it has parental controls on and no manual how do i unblock them

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If you go to the tools you can undo\do parental controls

Posted on Nov 14, 2010


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Need a master key to reset parental control on dsi

Go to parental controls in system settings.
When it asks 'Change Parental Controls settings?' tap yes.
When it brings up a numeric keypad, tap the center button, "I Forgot".
Next, tap "I Forgot" again. Now you will be shown a screen with a number at the bottom (the 'inquiry number').
Go to:
Enter the 'inquiry number' number in the field marked confirmation number. Set the current date in your timezone and click get reset code. And Voila! Your DSi is now parental control free!

Feb 27, 2013 | Nintendo DSi Black Console

1 Answer

I bought my dsi at a pawn shop and i want to switch the parent conrole but don't have the manual. What do I do?

Attached is the link for a manual for your Nintendo DSi.
Go to page 67 for parental control adjustments.
I hope everything works out. Good luck.

Jul 19, 2011 | Dsi Video Game Consoles & Games

1 Answer

I bought a secondd hand dsi.It has the parental controls still on.How do i get the master key without an owners manual.

Hello there,
Go into the settings menu --> Parental Controls --> Reset Parental Controls. Then click through the confirmation screen until you have a confirmation code. At this point you can either call Nintendo at 1-800-255-3700 OR Go to this form and enter the confirmation code Even though it was designed for the Wii, it should work on the DSi.
I hope this helps! Thumbs up are much appreciated.

May 08, 2011 | Video Game Consoles & Games

1 Answer

Bought second hand dsi dont know parental lock codes

To reset parental controls:1. Click "I forgot" twice.
2. Copy the inquiry code onto the bar required on the site provided.
3. Select your date.
4. Get your master key pass.

Nov 02, 2010 | Nintendo DSi White Console

1 Answer

I bought my daughter this DSI from a finance place and someone had it before her and set a parental password and we cannot figur it out. What do I do?

"If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance."
From the nintendo consumer help.

May 17, 2010 | Nintendo DSi Black Console

4 Answers

How do i unlock parental controls on my dsi

Ok...If ur DSI is locked up and you can't go change your parental controls, follow these instructions...Go on DSI and go to parental controls and click the I FORGOT box twice. Then ou come to a screen that has an inquiry Nintendo at 1-800-255-3700 between 6 am and 7 pm and give them your inquiry number. They will give you a master key... go to the next page on your DSI and enter the master key...then you should be able to retrieve your old pin number and SPecial question answer. :) hope this helps all yall

Oct 25, 2009 | Westell Wirespeed LiteLine 6100...

1 Answer

Bought a second hand dsi has a parental lock how do i remove it please

How to Change the Parental Controls:
Follow the directions below to make changes to any existing Parental Controls.
  1. On the Nintendo DSi Menu, use the stylus to select the Settings ("wrench") icon.
  2. Select the right arrow twice to reach the third page, then select "Parental Controls."
  3. Select "Yes," to change the parental controls.
  4. You will be prompted for your 4-digit PIN.
    • If you know the PIN, select the empty text box and enter it using the on-screen keyboard, then select "OK" to continue.
    • If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
    • If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.

  5. Select "PIN" to change the PIN or "Change Settings" to update the setting you wish to change. Once the changes are made, select "Done" to confirm any changes.

Oct 22, 2009 | Nintendo DSi Black Console

3 Answers

Bought a black DSI at a yard sale and how can you change pin #!!

The other solution is to go over to and from here, you can provide the confirmation number on your DSi, and get your reset code. Unlike the 1-800-255-3700 solution, this one is available 24/7.

Despite it saying Wii Parental control reset tool, it also applies to DSi as well.

Jun 24, 2009 | Nintendo DSi White Console

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