Question about Hotpoint Refrigerators

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Hi! I have a side by side refrigerator hotpoint model HSS25GFTWW. It's 5 years old and within the past year it started having a problem... the freezer would get warm and start defrosting before it kicked on and started cooling. the ice in the ice maker melts and refreezes causing the ice maker to jam up. The inside of the freezer and all the food gets coated in ice and frost. I finally caught it in the middle of the problem, pulled it away from the wall and checked the back... the compressor was running, the condensor coil felt slightly warm and the fan was running, but seemed to be pretty slow. The lines at the compressor didn't seem to have much temp difference. Inside, the evaporator fan was not running. I got to the fan blade and it spins freely, just not being turned on. The condensor coil was pretty dirty and I cleaned it out as best as I could, but did not help the problem. The freezer temp on the control panel was set about midway, and I turned up to max cooling but did not help. Eventually, the evap fan kicks on and the freezer cools down immediately. It gets pretty cold when it kicks off, the ice cream freezes rock hard! When the problem reoccurs, I notice the same conditions - humming noise from compressor, but no evap fan on. Did any sensor or thermostat get ice on it or is blocked from sensing the temp in the freezer, Control panel? Any help is appreciated! Mike Moutray mmj827@sbcglobal.net 314-602-9827

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I would say the thermostat is just plain bad.Manuals of this type are very rarely available for free due to copyright laws,probably less than 0.1%,or I would be able to answer alot more questions very specifically.All I could find for parts is a defrost thermocouple.It also appears that they may not sell some parts to the public.I have preset the page to the thermostats.If it comes up page 1,they are on page 10.At the top is a contact us link.Call them for pricing.You may want to try a local shop for a parts price before calling them for comparison.Local repair shops often have a minimum parts price markup of 20%.If you get that,you can compare prices,plus there is S&H.
VERY IMPORTANT:When this first started,you should have posted immediately.Freezing preserves food.When you cook,it kills the bacteria.Freezing and thawing items over and over could allow bacteria to form in a fatal level,even if cooked.Either shop will tell you it is dangerous also.
Good,luck,Greg

https://www.geapplianceparts.com/GEApplianceParts/Dispatcher

Posted on Nov 17, 2010

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Hi,
What you have there is a bad compressor that either is not starting or there is an internal problem that causes the compressor to not work properly all the time....this can happen....

When you hear the humming I would verfiy that the compressor is if fact running and not just trying to run....

If not then check the start components... the relay and capacitor may be bad....

From what you are saying though I would be leaning towrds a bad compressor that will run but not be pumping all the time...

heatman101

Posted on Nov 14, 2010

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