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My Kenmore elite heavy duty king size quiet pak II Top Load washer stopped in the middle of the wash cycle and began to give off a burning rubber smell( I think it overheated). I turned it off and removed plug. It would not start again or drain after letting it cool over night. Sounds like I had over loaded it and the coupler is broken. What I don't understand is why I can't get it to empty (drain)on the spin cycle. Is that normal or is there a possibility the pump is bad as well.

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The pump is connected to the same drive that drives the tub, if the coupling is bad then the pump won't work. Does the motor start and try to run? Do you hear a grinding sound when you start the motor? If so then I would suspect the coupling is bad. this is not an expensive repair, should be right arond $100.00 to replace the coupling and you migt want to get the agitator tabs replaced as well since they wear out about the same time as the coupling. This will only add about $10.00 to the repair. The drum has to spin to pump the water out!

Posted on Nov 14, 2010

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Posted on Jan 02, 2017

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