Question about SimpleTech 1TB External USB 2.0 Hard Drive - Gray Gun Metal

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My 1TB Simpletech Simple Drive is no longer being recognized by my computer or my media player. My other hard drives pop up immediately and automatically when I connect them to my computer. Is the hard drive recoverable?

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Is the hard drive making loud clicking? Try placing the drive in a freezer bag, and make certain you remove the air out. At that point, place the drive in your freezer for 48 hours. Remove, and see if you can get the drive to work- if so, great! pull all the files you can.

If it isn't clicking, sometimes you can remove the casing and connect the drive directly into your system- esp. if it is internally a sata drive. USB drive enclosures basically act as mini hard-drive controllers- ranging from a full adapter, to just passing info from a sata drive over USB. Mind, both of the actions I recommended would void the warranty if it is in warranty.

The final option, and the most expensive: Look up a data-recovery firm. Most are reputable and will not charge if they cannot recover anything- do your shopping before hand!

Posted on Nov 13, 2010

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The simpletech 1tb drive's case has issues. I had the same problem. It actually quit while I was running a video off the drive. I replaced the case by removing the harddrive from the one it came in and installing it in another case and now it works again.

The first thing I would try is installing the drivers it came with, but failing that you will need to replace it's case.

It has 4 screws to remove, 2 under the silver warranty voiding tape and 2 visable on the bottom side. Remove them, then use a flat screwdrive to pop the case open (gently). Then remove the harddrive.

You will need a case with SATA data AND power cables for this to work.

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