Question about HP 9200c Flatbed Scanner

1 Answer

Black line scanning on digital sender

Hi There,
I have a problem with a black line being scanned down the center of all my documents I scan to myself. Where would I start to troubleshoot this problem?

thanks
Patrick

Posted by on

  • 4 more comments 
  • patrickjp Jun 18, 2008

    thanks!



    I'm putting it through the feeder

  • patrickjp Jun 18, 2008

    nope, it must be something in the feeder?

  • patrickjp Jun 19, 2008

    Ya know.. when you open the top (when the feeder is) there's no glass visible. Just 2 plastic strips the feed the paper and then the rollers.





    Is there another way to access this?

  • patrickjp Jun 19, 2008

    that did it!!! thank you



    rtfm from now on!

  • brian c
    brian c May 11, 2010

    OK, that narrows things down a bit. Do the lines also appear when placing the original on the scan glass?

  • brian c
    brian c May 11, 2010

    Although I am not familiar with that particular model, they all use the same theory.

    Are you placing the document directly on the glass, or using an automatic document feeder (if this even has such an option)?





×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 589 Answers

Yes. There will be an access cover / lid where the document goes in.

Open the cover, and you will see a thin glass, called the 'scan glass'.

Look in the middle of the glass. You will most likely find a glob of white-out, or ink on it.

Use rubbing alcohol to clean off the culprit.

Welcome to scanner / fax / copier troubleshooting 101!

Posted on Jun 18, 2008

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Line going thru scanned document left of center.


clean the slit glass the one which is next to the large glass

Jan 10, 2014 | Konica Minolta Bizhub 362 Copier

1 Answer

I have a Epson cx11 and get a black vertical line down the middle of scans and copies


Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

Feb 04, 2013 | Epson AcuLaser CX11NF Printer

1 Answer

I have a line that runs down the center of all the documents I scan. What can I do?


On your scanner, there is something (dust?) that is blocking that part of the scanner from scanning that column on the scanned document. Clean the scanning-head.

Jun 08, 2011 | Canon DR-2050C Path-Through Scanner

1 Answer

We have a black line down the center of all copies...


If the problem only happens on copies or sent faxes then no it is not your drum. There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on

May 20, 2010 | Office Equipment & Supplies

1 Answer

I can't find where the documents go after i scan them to the pc from my 9100c digital sender


Next time you scan, select the Save As feature, you should be able to see the default path using the Save As.

Oct 30, 2009 | HP AutoStore HP Digital Sender 9100C...

1 Answer

Black line on scanned document


Please clean the glass with Isopropyl alcohol. Dont use solvents.
S. Mohan

Mar 27, 2009 | Canon DR-1210C Scanner

2 Answers

Line on scanned documents


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Feb 20, 2009 | Brother MFC 7420 All-In-One Laser Printer

2 Answers

Black lines


Not sure what you have tried but if there are no lines when printing but there when scanning there is something on the scanner. Could be something as small a single dot of dirt and it will put a line down the whole page. Try cleaning the glass.

Dec 13, 2007 | Office Equipment & Supplies

2 Answers

Scanning document leaves streak down right hand side


Even a single grain of dust or a single strand of hair on the scanning glass will cause the scan head to perceive ink/image where there is none. Deffinetly try cleaning the glass using a good window cleaner, and a cloth that is completely clean, or even a peice of newspaper. If the black line remains, I would suggest taking it into a service center to have the scan head itself cleaned.

Dec 05, 2007 | HP OfficeJet 7310 All-In-One InkJet...

Not finding what you are looking for?
HP 9200c Flatbed Scanner Logo

749 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

100140 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...