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when the pc starts you'll see a splash screen that says hit "*" key * being some random key usually delete, or f2 or f1. once in bios change the boot order to DVD/CD first. save changes and exit. upon reboot you should see the computer say press any key to boot from DVD.CD
Hi Good day!! Sir/Madam if you want to format your pc you will need and CD of a Operating system like WindowsXp/Vista/etc.(note you should have the product key after installing the OS) here are the steps on reformating: 1. Open your Bios setup by Pressing del or f2 it depends on your board. 2. insert your bootable CD on your CD/DVD rom. 3. go to boot setup, set your boot priority 1st boot must be your CD/DVD rom, 2nd boot your harddisk after you set your boot priority press f10 and then save changes. it will restart your pc. 4. your computer will boot in CD and a message will appear "Press any key to boot from CD...." you should follow it. press any key!! if you boot from cd successfully you should be on windows setup it is a blue screen!! congrats!! 5. windows setup will load it's driver, when finish loading there will be a option on the bottom. 6. press f8 for terms and agreement (read carefully) you can start formating just read the instruction.
Your PC is virus infected. Although you can install anti virus and run update for your protection but still the antivirus software can't be installed. Since pop up notice tells you to back up files for reformatting, then you need to transfer all data to drive D. If your formatting is on drive C, your files on the other drive willnot be deleted as long as you have to reformat the drive for your OS,.
Install first antivirus after the formatting and update your virus protector. After that you can transfer and install some of components in your system.
Most of the times viruses destroys your CD ROM drive and other systems.
Hope this will help you.
Reformat it again. If it doesn't try the OS of service pack 3 black. Or format it again with your Vista, Check the boot priority on your Bios. Disable all listed except the DVD/CD rom/ram Then load your DVD/CD then follow the instruction.