I purchased this at Apple store; saleman believed it was configured to accept downloads from both Macs and PCs--he was wrong. At lesson yesterday, device was re-configured so I could download files from my pc to new Apple Powerbook. I have connected device to computer and got pop-up blurb that a new device was recognized and ready to run. Salesclerk said I would access the device by going to My Computer, which I have done, and the new device is not listed. How do I access it? (I have never used an external drive before.)