- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
According to my service manual, this error is occurring during the Power On Self-Test. While it is a "soft" error, it normally can only be resolved by replacing the Image Processor Board.
But wait! There's more!
Here may be a way to reset without the expensive replacement:
The most likely cause is that the Image Processor Board has not successfully loaded
its NVRAM contents (instructions) into RAM. All print engine operation halts, and
will only become ready when the Image Processor Board successfully boots.
1. Check for media or debris in the paper path.
2. Power cycle the printer.
3. Verifying Image Processor Board failure:
a. Power-off the printer, and remove the Image Processor Board.
b. Power-on the printer. Wait at least 5 minutes while the print engine
initializes. If there was a problem with the Image Processor Board, it will
now not affect the Engine Control Board.
c. If characters appear on the Control Panel display, the Engine Control Board
is functional and the problem is most likely with the Image Processor Board.
d. Turn off the printer and reseat the Image Processor Board and turn on the
printer to determine if seating was the problem.
e. Perform a PostScript NVRAM reset, see "Postscript NVRAM Reset" on
f. Turn off the printer and systematically remove individual optional
components from the Image Processor Board to isolate a possible problem
g. Replace the Image Processor Board.
Are you connected to a PC or a MAC? Is the error displayed on your PC or your printer? Is there a number associated with the error? Please provide the number at the exact error message. Or, you can go to HP.com/support and drivers and research the error message.
Try this :Shutdown the machine by unplugging from the main AC
supply.Pull out the drum units and reinsert and re start if problem
persist you need to call your service provider ,for this could be the
problem of boot rom and HDD.this can't be done by end user
roblem : The machine displays an E674 code. This may be followed by an E677 code when the Fax pcb is removed. The imageRunner also has a Print Board installed.
With the Fax Board and Print Board installed an E674 code occurred. When the Fax Board was removed an E677 code then occurred. Try removing the PDL Interface pcb for the Print Board from the copier. Reinstall the Fax Board, if the E674 code does not occur and the copier is capable of sending and receiving faxes, then replace the PDL Interface pcb because it may be faulty and causing the two E codes; E674 for faxing and E677 for printing.
677 error is printer board error.u check conection( lpt port or usb cable loose conection.printer board loose conection.remove all conection and conect all conection i mean reinsert conection ) then this error come u will service u r printer board(re insolve printer softwere).803 error is expouser lamp end side blocked change u r lamp u r 803 problem is ok