Question about HP Compaq Presario C304NR Notebook

1 Answer

PC Recovery When i run the PC recovery, computer restarts and the following message appears. "File\minint\syetem32\ntoskrnl.exe could not be loaded The error code is 14 Setup cannot continue. Press any key to exit." I need your help to solve this problem.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 9 Answers

Hi I found this I hope it helps

You may try to rebuild the boot config from the recovery console, if you have the Windows boot disk or recovery console installed.

bootcfg /rebuild

http://support.microsoft.com/kb/314058

Regards,
Spud

Posted on Jun 18, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How can i reinstall the ntoskrnl.exe when it is corrupt


Assuming a couple of things:
1. Your OS is Windows XP
2. This is the error message you are getting -
"Windows NT could not start because the following file is missing or corrupt:
Winnt_root\System32\Ntoskrnl.exe
Please re-install a copy of the above file."

To reinstall notskrnl.exe, do this:
  • Start the computer by using your Windows XP CD-ROM. Press any key to boot from the CD.
  • After the setup files are finished loading press R to repair using Recovery Console.
  • When you are in the recovery console, select the installation to log on to (usually number 1), and then press ENTER.
  • Login to the Administrator account by typing the password for this account, and then press ENTER.
  • At the recovery console command prompt, type the following command, and then press ENTER:

    For Uni-Processor systems: expand <cd-drive>:\i386\ntoskrnl.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
    For Multi-Processor systems:expand <cd-drive>:\i386\ntkrnlmp.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
    Note In these two commands, the <cd-drive> placeholder represents the drive letter of your CD drive, and the <hd-drive> placeholder represents the drive letter of the hard disk on which windows is installed.
  • If you receive a prompt to overwrite the file, press Y.
  • Type exit, and press ENTER at the command prompt.
  • You should now be able to boot up properly.
  • Oct 14, 2013 | Dell LATITUDE PC Laptops

    1 Answer

    Windows\system32\hal.dll. corrupt


    Method 1

    Edit the Boot.ini file to restore or correct the Default entry and to ensure that the other entries in the [Operating Systems] section of the Boot.ini file point to the appropriate directories.

    For more information about how to edit the Boot.ini file, click the following article number to view the article in the Microsoft Knowledge Base: 289022 (http://support.microsoft.com/kb/289022/ ) How to edit the Boot.ini file in Windows XP

    Method 2

    Use the Bootcfg utility in the Recovery Console to correct the Boot.ini file:
    1. Use the Windows XP CD-ROM to start your computer.
    2. When you receive the message to press R to repair Windows by using the Recovery Console, press the R key.
    3. Select the Windows installation that you want, and then type the administrator password when prompted.
    4. Type bootcfg /rebuild, and then press ENTER.
    5. When the Windows installation is located, the following instructions are displayed:Add installation to boot list? (Yes/No/All)
      [Type Y in response to this message.]

      Enter Load Identifier:
      [This is the name of the operating system. Type Windows XP Professional or Windows XP Home Edition.]

      Enter OS Load options:
      [Leave this field blank, and then press ENTER]. After you perform the preceding steps, restart the computer, and then select the first item on the boot menu. This should allow Windows XP to start normally.

      After Windows XP has successfully loaded, the Boot.ini can be modified to remove the incorrect entry.
    For more information about how to edit the Boot.ini file, click the following article number to view the article in the Microsoft Knowledge Base: 289022 (http://support.microsoft.com/kb/289022/ ) How to edit the Boot.ini file in Windows XP

    Method 3

    1. Start the computer by using your Windows XP CD-ROM. Press any key to boot from the CD.
    2. After the setup files are finished loading press R to repair using Recovery Console.
    3. When you are in the recovery console, select the installation to log on to (usually number 1), and then press ENTER.
    4. Login to the Administrator account by typing the password for this account, and then press ENTER.
    5. At the recovery console command prompt, type the following command, and then press ENTER:

      For Uni-Processor systems: expand <cd-drive>:\i386\ntoskrnl.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exeFor Multi-Processor systems: expand <cd-drive>:\i386\ntkrnlmp.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe Note In these two commands, the <cd-drive> placeholder represents the drive letter of your CD drive, and the <hd-drive> placeholder represents the drive letter of the hard disk on which windows is installed.
    6. If you receive a prompt to overwrite the file, press Y.
    7. Type exit, and press ENTER at the command prompt.

    Method 4

    Start the computer by using the Recovery Console, and then run theCHKDSK /rcommand.

    Note You do not have to include the /p switch in the Chkdsk command-line because the /r switch causes the Chkdsk utility to locate bad sectors and recover readable information. This command implies the /p switch..

    Jan 19, 2013 | HP OmniBook XE3 Notebook

    1 Answer

    When i try to start up my laptop it first goes to the windows start up window with the F2 and F12 saying thing at the bottom, but then goes to a black screen that reads "Windows could not start because the...


    you operating system files corrupted. below you can steps to be taken to solve it . but if you are not having much knowledge on system side, dont follow this. better find an hardware engineer and he will solve it..

    Method 1
    Use the Bootcfg utility in the Recovery Console to correct the Boot.ini file:

    1. Use the Windows XP CD-ROM to start your computer.
    2. When you receive the message to press R to repair Windows by using the Recovery Console, press the R key.
    3. Select the Windows installation that you want, and then type the administrator password when prompted.
    4. Type bootcfg /rebuild, and then press ENTER.
    5. When the Windows installation is located, the following instructions are displayed:
    Add installation to boot list? (Yes/No/All)
    [Type Y in response to this message.]

    Enter Load Identifier:
    [This is the name of the operating system. Type Windows XP Professional or Windows XP Home Edition.]

    Enter OS Load options:
    [Leave this field blank, and then press ENTER].
    After you perform the preceding steps, restart the computer, and then select the first item on the boot menu. This should allow Windows XP to start normally.

    After Windows XP has successfully loaded, the Boot.ini can be modified to remove the incorrect entry.


    Method 2

    1. Start the computer by using your Windows XP CD-ROM. Press any key to boot from the CD.
    2. After the setup files are finished loading press R to repair using Recovery Console.
    3. When you are in the recovery console, select the installation to log on to (usually number 1), and then press ENTER.
    4. Login to the Administrator account by typing the password for this account, and then press ENTER.
    5. At the recovery console command prompt, type the following command, and then press ENTER:

    For Uni-Processor systems:
    expand <cd-drive>:\i386\ntoskrnl.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
    For Multi-Processor systems:
    expand <cd-drive>:\i386\ntkrnlmp.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
    Note In these two commands, the <cd-drive> placeholder represents the drive letter of your CD drive, and the <hd-drive> placeholder represents the drive letter of the hard disk on which windows is installed.
    6. If you receive a prompt to overwrite the file, press Y.
    7. Type exit, and press ENTER at the command prompt.


    Method 3
    Start the computer by using the Recovery Console, and then run theCHKDSK /rcommand.

    Note You do not have to include the /p switch in the Chkdsk command-line because the /r switch causes the Chkdsk utility to locate bad sectors and recover readable information. This command implies the /p switch..

    Aug 14, 2010 | Toshiba Satellite A105 Notebook

    1 Answer

    I have a Dell Inspiron laptop. Windowsroot system32 ntoskrnl.exe appeared following a System Restore and I cannot use System Restore to try another date as I cannot get into Windows. How do I solve this?


    You need the recovery disc to resolve this issue:

    Boot from the recovery disc and select "R" to repair your Operating System.

    If you're already in teh Recovery Console, select the Operating System you wish to fix and type the administrator password or just press enter.

    Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32 (here I presume that the CD is in D: and XP is installed in C:\Windows)

    If it already exists, you will then be prompted if you wish to overwrite the file. Type Y and press <Enter> to overwrite the file.

    Type exit and press enter and reboot your computer.

    System should boot to windows this time.

    Jun 13, 2010 | Dell Inspiron 6400 Notebook

    1 Answer

    Where can I get a recovery CD for my laptop?


    Sounds like a disk error. I would run HDD to check.

    Mar 14, 2010 | Lenovo 3000 V100 Notebook

    1 Answer

    <windows root>\system32\ntoskrnl.exe.


    If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.

    1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
    2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
    3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
    4. Select the operating system you wish to fix, and then enter the administrator password.
    5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
    6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
    7. Type exit to reboot the computer.

    Feb 11, 2010 | ASUS MPM1 (ASS5200) PC Notebook

    2 Answers

    It keeps saying that ntoskrn1.exe is missing


    It is pretty much crashed....hard. Might want to reload the OS. Yes you can recover from that, but it is not worth the time and frustration to do it...Provided you can afford to lose whatever you had on the primary partition (C:\) drive. Let me know if you need other asst. It is a little complicated to explain. How many machines is this affecting? All of your E-Machines?

    Aug 13, 2009 | PC Laptops

    3 Answers

    Bootup failure


    Cause:
    1. Keyboard issue
    2. Miscellaneous corruption
    3. Corrupt boot.ini file.
    4. Missing boot.ini file.
    5. Missing or corrupt ntoskrnl.exe file.
    6. Windows NT installed on a partition bigger then 7.8GB
    7. Corrupted hard disk drive or severely corrupted Windows.
    Solution:Keyboard issue
    This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
    Miscellaneous corruption
    Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
    Corrupt boot.ini file
    This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
    Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
    Missing boot.ini file
    Microsoft Windows XP users:
    If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.
    Microsoft Windows NT and Windows 2000 users:
    To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
    1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
    2. In the setup menu, type R to start the repair.
    3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
    Missing or corrupt ntoskrnl.exe file
    If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
    1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
    2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
    3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
    4. Select the operating system you wish to fix, and then enter the administrator password.
    5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
    6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
    7. Type exit to reboot the computer.
    Windows NT installed on a partition bigger then 7.8GB
    If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below.
    OS Loader v4.01
    Disk I/O error status=00000001
    Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
    Please reinstall a copy of the above file.
    If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
    Corrupted hard disk drive or severely corrupted Windows
    Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.
    1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
    2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
    3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
    4. Select the operating system you wish to fix, and then enter the administrator password.
    5. Once at the recovery console type chkdsk /r
    6. Once completed type exit and see if issue is resolved.

    Dec 05, 2008 | Acer Aspire 3624WXCi Notebook

    1 Answer

    Problem starting windows


    Does the recovery CD give you the option to format your C drive? If not, you can try to get hold of a windows XP disk to do this.

    Otherwise you might need to swap your hard drive

    Mar 06, 2008 | Acer Ferrari 4002WLMi Notebook

    2 Answers

    Startup problem


    From: http://www.computerhope.com/issues/ch000646.htm If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps. 1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue. 2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key. 3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console. 4. Select the operating system you wish to fix, and then enter the administrator password. 5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32 6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file. 7. Type exit to reboot the computer. If you only have a restore CD, this probably won't work. You should just start the restore all over again, if this is the case.

    Jun 05, 2007 | Acer Aspire 5003WLMi Notebook

    Not finding what you are looking for?
    HP Compaq Presario C304NR Notebook Logo

    Related Topics:

    135 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP PC Laptops Experts

    joecoolvette
    joecoolvette

    Level 3 Expert

    5660 Answers

    Brian Sullivan
    Brian Sullivan

    Level 3 Expert

    27725 Answers

    Michael Thomas
    Michael Thomas

    Level 3 Expert

    3051 Answers

    Are you a HP PC Laptop Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...