Question about HP Compaq Presario C304NR Notebook

1 Answer

PC Recovery When i run the PC recovery, computer restarts and the following message appears. "File\minint\syetem32\ntoskrnl.exe could not be loaded The error code is 14 Setup cannot continue. Press any key to exit." I need your help to solve this problem.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 9 Answers

Hi I found this I hope it helps

You may try to rebuild the boot config from the recovery console, if you have the Windows boot disk or recovery console installed.

bootcfg /rebuild

http://support.microsoft.com/kb/314058

Regards,
Spud

Posted on Jun 18, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How can i reinstall the ntoskrnl.exe when it is corrupt


Assuming a couple of things:
1. Your OS is Windows XP
2. This is the error message you are getting -
"Windows NT could not start because the following file is missing or corrupt:
Winnt_root\System32\Ntoskrnl.exe
Please re-install a copy of the above file."

To reinstall notskrnl.exe, do this:
  • Start the computer by using your Windows XP CD-ROM. Press any key to boot from the CD.
  • After the setup files are finished loading press R to repair using Recovery Console.
  • When you are in the recovery console, select the installation to log on to (usually number 1), and then press ENTER.
  • Login to the Administrator account by typing the password for this account, and then press ENTER.
  • At the recovery console command prompt, type the following command, and then press ENTER:

    For Uni-Processor systems: expand <cd-drive>:\i386\ntoskrnl.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
    For Multi-Processor systems:expand <cd-drive>:\i386\ntkrnlmp.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
    Note In these two commands, the <cd-drive> placeholder represents the drive letter of your CD drive, and the <hd-drive> placeholder represents the drive letter of the hard disk on which windows is installed.
  • If you receive a prompt to overwrite the file, press Y.
  • Type exit, and press ENTER at the command prompt.
  • You should now be able to boot up properly.
  • Oct 14, 2013 | Dell LATITUDE Computers & Internet

    1 Answer

    I HAVE A GATEWAY DESKTOP COMPUTER WITH AN ERROR MESSAGE SYSTEM32\NTOSKRNL.EXE. HOW DO I FIX THIS PROBLEM?


    NTOSKRNL.EXE is missing or corrupt. Issue NTOSKRNL.EXE is missing or corrupt.
    Related errors

    Below is a listing of the full error message that may be related to this error.

    Windows NT could not start because the below file is missing or corrupt:

    C:\Winnt\System32\Ntoskrnl.exe
    Cause

    1. Keyboard issue
    2. Miscellaneous corruption
    3. Corrupt boot.ini file.
    4. Missing boot.ini file.
    5. Missing or corrupt ntoskrnl.exe file.
    6. Windows NT installed on a partition bigger then 7.8GB
    7. Corrupted hard disk drive or severely corrupted Windows.
    Solution

    Keyboard issue

    This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or just disconnecting the keyboard from the computer.

    Miscellaneous corruption

    Before trying any of the below recommendations it's recommend that you load the last known good configuration.

    Corrupt boot.ini file

    This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.

    Make sure the line pointing to the operating system and its drive and partition is properly configured in the [boot loader] and [operating systems] section.

    Missing boot.ini file

    Microsoft Windows XP users:

    If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue.

    Microsoft Windows NT and Windows 2000 users:

    To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.

    1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
    2. In the setup menu, type R to start the repair.
    3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.

    Missing or corrupt ntoskrnl.exe file

    If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.

    1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
    2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
    3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
    4. Select the operating system you wish to fix, and then enter the administrator password.
    5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
    6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
    7. Type exit to reboot the computer.

    Windows NT installed on a partition bigger then 7.8GB

    If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below.

    OS Loader v4.01
    Disk I/O error status=00000001
    Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
    Please reinstall a copy of the above file.

    If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.

    Corrupted hard disk drive or severely corrupted Windows

    Check the hard disk drive for any errors by running the chkdsk program. To do this follow the below steps.

    1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
    2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
    3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
    4. Select the operating system you wish to fix, and then enter the administrator password.
    5. Once at the recovery console type chkdsk /r
    6. Once completed type exit and see if issue is resolved.

    If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you reinstall Windows.

    Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.


    http://www.computerhope.com/issues/ch000646.htm

    Mar 02, 2012 | Gateway GT5026E PC Desktop

    1 Answer

    My netbook will not start because is says that the following file is missing or corrupt. &lt;Windows root&gt;`system32`ntoskrnl.exe . It says to reinstall a copy of the file but i do not know what...


    hi

    perapre yourself with your Winodws OS disk

    then carefully read and follow these isntructions.. patience is required to sucessfully resolve this issue.


    To resolve this issue, use either of the following methods.
    Method 1 loadTOCNode(2, 'resolution'); Edit the Boot.ini file to restore or correct the Default entry and to ensure that the other entries in the [Operating Systems] section of the Boot.ini file point to the appropriate directories.

    For more information about how to edit the Boot.ini file, click the following article number to view the article in the Microsoft Knowledge Base:
    289022 (http://support.microsoft.com/kb/289022/ ) How to edit the Boot.ini file in Windows XP Method 2 loadTOCNode(2, 'resolution'); Use the Bootcfg utility in the Recovery Console to correct the Boot.ini file:
    1. Use the Windows XP CD-ROM to start your computer.
    2. When you receive the message to press R to repair Windows by using the Recovery Console, press the R key.
    3. Select the Windows installation that you want, and then type the administrator password when prompted.
    4. Type bootcfg /rebuild, and then press ENTER.
    5. When the Windows installation is located, the following instructions are displayed: Add installation to boot list? (Yes/No/All)
      [Type Y in response to this message.]

      Enter Load Identifier:
      [This is the name of the operating system. Type Windows XP Professional or Windows XP Home Edition.]

      Enter OS Load options:
      [Leave this field blank, and then press ENTER]. After you perform the preceding steps, restart the computer, and then select the first item on the boot menu. This should allow Windows XP to start normally.

      After Windows XP has successfully loaded, the Boot.ini can be modified to remove the incorrect entry.
    For more information about how to edit the Boot.ini file, click the following article number to view the article in the Microsoft Knowledge Base:
    289022 (http://support.microsoft.com/kb/289022/ ) How to edit the Boot.ini file in Windows XP Method 3 loadTOCNode(2, 'resolution');
    1. Start the computer by using your Windows XP CD-ROM. Press any key to boot from the CD.
    2. After the setup files are finished loading press R to repair using Recovery Console.
    3. When you are in the recovery console, select the installation to log on to (usually number 1), and then press ENTER.
    4. Login to the Administrator account by typing the password for this account, and then press ENTER.
    5. At the recovery console command prompt, type the following command, and then press ENTER:

      For Uni-Processor systems: expand :\i386\ntoskrnl.ex_ :\Windows\system32\ntoskrnl.exeFor Multi-Processor systems: expand :\i386\ntkrnlmp.ex_ :\Windows\system32\ntoskrnl.exe Note In these two commands, the placeholder represents the drive letter of your CD drive, and the placeholder represents the drive letter of the hard disk on which windows is installed.
    6. If you receive a prompt to overwrite the file, press Y.
    7. Type exit, and press ENTER at the command prompt.
    Method 4 loadTOCNode(2, 'resolution'); Start the computer by using the Recovery Console, and then run theCHKDSK /rcommand.

    Note You do not have to include the /p switch in the Chkdsk command-line because the /r switch causes the Chkdsk utility to locate bad sectors and recover readable information. This command implies the /p switch..

    Jan 09, 2011 | Computers & Internet

    2 Answers

    Can i386 unidrv.hlp for xp pro sp 3 be downloaded from Microsoft?


    1. Insert the Windows XP startup disk in the floppy disk drive, or insert the Windows XP CD in the CD drive, and then restart the computer.
    2. Click to select any options that are required to start the computer from the CD drive if you are prompted to do this.
    3. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
    4. If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
    5. When you are prompted, type the Administrator password. If the Administrator password is blank, press ENTER.
    6. At the Recovery Console command prompt, type the following lines. Press ENTER after each line. cd system32
      ren ntkrnlpa.exe ntkrnlpa.old
      ren ntoskrnl.exe ntoskrnl.old
      cd "c:\windows\driver cache\i386"
      expand sp2.cab -F:ntkrpamp.exe c:\windows\system32
      expand sp2.cab -F:ntkrnlmp.exe c:\windows\system32
      cd c:\windows\system32
      ren ntkrpamp.exe ntkrnlpa.exe
      ren ntkrnlmp.exe ntoskrnl.exe
    7. Type exit to quit Recovery Console. Your computer will restart.
    Or go to http://www.ventrilo.com/dlprod.php?id=1 and click on agree.

    Nov 03, 2010 | Epson Stylus Photo EX InkJet Printer

    1 Answer

    When i try to start up my laptop it first goes to the windows start up window with the F2 and F12 saying thing at the bottom, but then goes to a black screen that reads "Windows could not start because the...


    you operating system files corrupted. below you can steps to be taken to solve it . but if you are not having much knowledge on system side, dont follow this. better find an hardware engineer and he will solve it..

    Method 1
    Use the Bootcfg utility in the Recovery Console to correct the Boot.ini file:

    1. Use the Windows XP CD-ROM to start your computer.
    2. When you receive the message to press R to repair Windows by using the Recovery Console, press the R key.
    3. Select the Windows installation that you want, and then type the administrator password when prompted.
    4. Type bootcfg /rebuild, and then press ENTER.
    5. When the Windows installation is located, the following instructions are displayed:
    Add installation to boot list? (Yes/No/All)
    [Type Y in response to this message.]

    Enter Load Identifier:
    [This is the name of the operating system. Type Windows XP Professional or Windows XP Home Edition.]

    Enter OS Load options:
    [Leave this field blank, and then press ENTER].
    After you perform the preceding steps, restart the computer, and then select the first item on the boot menu. This should allow Windows XP to start normally.

    After Windows XP has successfully loaded, the Boot.ini can be modified to remove the incorrect entry.


    Method 2

    1. Start the computer by using your Windows XP CD-ROM. Press any key to boot from the CD.
    2. After the setup files are finished loading press R to repair using Recovery Console.
    3. When you are in the recovery console, select the installation to log on to (usually number 1), and then press ENTER.
    4. Login to the Administrator account by typing the password for this account, and then press ENTER.
    5. At the recovery console command prompt, type the following command, and then press ENTER:

    For Uni-Processor systems:
    expand <cd-drive>:\i386\ntoskrnl.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
    For Multi-Processor systems:
    expand <cd-drive>:\i386\ntkrnlmp.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
    Note In these two commands, the <cd-drive> placeholder represents the drive letter of your CD drive, and the <hd-drive> placeholder represents the drive letter of the hard disk on which windows is installed.
    6. If you receive a prompt to overwrite the file, press Y.
    7. Type exit, and press ENTER at the command prompt.


    Method 3
    Start the computer by using the Recovery Console, and then run theCHKDSK /rcommand.

    Note You do not have to include the /p switch in the Chkdsk command-line because the /r switch causes the Chkdsk utility to locate bad sectors and recover readable information. This command implies the /p switch..

    Aug 14, 2010 | Toshiba Satellite A105 Notebook

    1 Answer

    <windows root>\system32\ntoskrnl.exe.


    If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.

    1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
    2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
    3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
    4. Select the operating system you wish to fix, and then enter the administrator password.
    5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
    6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
    7. Type exit to reboot the computer.

    Feb 11, 2010 | ASUS MPM1 (ASS5200) PC Notebook

    1 Answer

    Aspire M1100 boot up problem


    Method 1

    Edit the Boot.ini file to restore or correct the Default entry and to ensure that the other entries in the [Operating Systems] section of the Boot.ini file point to the appropriate directories.


    Method 2

    Use the Bootcfg utility in the Recovery Console to correct the Boot.ini file:

    1. Use the Windows XP CD-ROM to start your computer.
    2. When you receive the message to press R to repair Windows by using the Recovery Console, press the R key.
    3. Select the Windows installation that you want, and then type the administrator password when prompted.
    4. Type bootcfg /rebuild, and then press ENTER.
    5. When the Windows installation is located, the following instructions are displayed:
    Add installation to boot list? (Yes/No/All)
    [Type Y in response to this message.]

    Enter Load Identifier:
    [This is the name of the operating system. Type Windows XP Professional or Windows XP Home Edition.]

    Enter OS Load options:
    [Leave this field blank, and then press ENTER].
    After you perform the preceding steps, restart the computer, and then select the first item on the boot menu. This should allow Windows XP to start normally.

    After Windows XP has successfully loaded, the Boot.ini can be modified to remove the incorrect entry.


    Method 3

    1. Start the computer by using your Windows XP CD-ROM. Press any key to boot from the CD.
    2. After the setup files are finished loading press R to repair using Recovery Console.
    3. When you are in the recovery console, select the installation to log on to (usually number 1), and then press ENTER.
    4. Login to the Administrator account by typing the password for this account, and then press ENTER.
    5. At the recovery console command prompt, type the following command, and then press ENTER:

    For Uni-Processor systems:
    expand <cd-drive>:\i386\ntoskrnl.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
    For Multi-Processor systems:
    expand <cd-drive>:\i386\ntkrnlmp.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exe
    Note In these two commands, the <cd-drive> placeholder represents the drive letter of your CD drive, and the <hd-drive> placeholder represents the drive letter of the hard disk on which windows is installed.
    6. If you receive a prompt to overwrite the file, press Y.
    7. Type exit, and press ENTER at the command prompt.

    Method 4
    Start the computer by using the Recovery Console, and then run theCHKDSK /rcommand.

    Note You do not have to include the /p switch in the Chkdsk command-line because the /r switch causes the Chkdsk utility to locate bad sectors and recover readable information. This command implies the /p switch..

    Jan 11, 2009 | Acer Computers & Internet

    2 Answers

    How do I...


    NTOSKRNL.EXE is missing or corrupt.

    Related errors:

    Below is a listing of the full error message that may be related to this error.

    Windows NT could not start because the below file is missing or corrupt:
    C:\Winnt\System32\Ntoskrnl.exe

    Cause:
    Keyboard issue
    Miscellaneous corruption
    Corrupt boot.ini file.
    Missing boot.ini file.
    Missing or corrupt ntoskrnl.exe file.
    Windows NT installed on a partition bigger then 7.8GB
    Corrupted hard disk drive or severely corrupted Windows.
    Solution:
    Keyboard issue
    This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.

    Miscellaneous corruption
    Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.

    Corrupt boot.ini file
    This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
    Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.

    Missing boot.ini file
    Microsoft Windows XP users:
    If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.

    Microsoft Windows NT and Windows 2000 users:

    To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
    Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
    In the setup menu, type R to start the repair.
    When prompted for the ERD diskette insert the diskette and inspect the startup environment.
    Missing or corrupt ntoskrnl.exe file
    If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
    Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
    Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
    In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
    Select the operating system you wish to fix, and then enter the administrator password.
    Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
    You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
    Type exit to reboot the computer.
    Windows NT installed on a partition bigger then 7.8GB
    If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the

    error message as shown below.

    OS Loader v4.01
    Disk I/O error status=00000001
    Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
    Please reinstall a copy of the above file.

    If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.

    Corrupted hard disk drive or severely corrupted Windows
    Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.

    Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
    Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
    In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
    Select the operating system you wish to fix, and then enter the administrator password.
    Once at the recovery console type chkdsk /r
    Once completed type exit and see if issue is resolved.
    If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
    Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

    Oct 09, 2008 | Dell OptiPlex GX110 PC Desktop

    3 Answers

    System not booting


    take windows xp cd and repair from the cd

    Sep 01, 2007 | Microsoft Windows XP Professional With...

    2 Answers

    HP POS RP5000 base model ww ALL desktop pc


    Clean install? Do you have a different Windows NT CD you can try? Is the hard drive good? Try running fdisk. OS installs are usually very easy to troubleshoot, you can count on it either being the CD or the hardware.

    Jun 21, 2007 | HP rp5000 PC Desktop

    Not finding what you are looking for?
    HP Compaq Presario C304NR Notebook Logo

    Related Topics:

    135 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Computers & Internet Experts

    Brian Sullivan
    Brian Sullivan

    Level 3 Expert

    27725 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18375 Answers

    Tony

    Level 3 Expert

    2598 Answers

    Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...