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I need to replace our GE Profile JE1390 Microwave. Is there a replacement model for it? It needs to be the exact dimensions since a custom cabinet was made for it.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

MicrowaveSvc
  • 9047 Answers

SOURCE: GE Profile JE1590--light bulb

You can download the installation guide here: http://www.geappliances.com/service_and_support/literature/

Manufacturers used to include access panels in the rear or side so you could easily change the bulb. That exposed the customer to 110V connectors, and that posed a real liability threat, so they stopped using them.

You now must generally remove the outer cover to replace the bulb.

In many over-the-range models, that can mean having to take the oven down from the wall! For safety's sake, that should be a two-person job and it's really helpful if you have your original installation instructions to do this.

Many models use one halogen lamp to illuminate the cooktop and another to illuminate the cavity. You must not touch them with your bare skin as the oils will shorten the bulb life.

I would replace all the bulbs while you have it out so you can start fresh, so to speak.

Posted on Nov 22, 2007

MicrowaveSvc
  • 9047 Answers

SOURCE: Compatible replacement

GE Customer Service is here. They can tell you if they have a comparable "drop-in" replacement.

You can usually find helpful exploded view diagrams and order parts & accessories by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 27, 2008

  • 1 Answer

SOURCE: GE Profile JE1590--light bulb

The type of screw attaching the casing is called a Torx Tamper Proof screw. You need a Torx Tamper Proof Screwdriver to remove the screws. These screws and screwdrivers come in various sizes. I think the size you need is T20H.

Posted on Feb 02, 2009

stonephoenix
  • 563 Answers

SOURCE: GE Profile Microwave will not heat

Unfortunately, there is no way to tell which part the microwave needs without opening it up for examination. There are a few parts that, if defective, would prevent the oven from heating.

  • a high voltage transformer which passes energy to the magnetron
  • a magnetron which converts high-voltage electric energy to microwave radiation
  • a magnetron control circuit (usually with a microcontroller)
This is NOT a repair that you would want to attempt yourself. The labor for the repair would cost a minimum of $50 and shouldn't exceed $100. You'll also have to pay for the necessary part if it's still available from the manufacture or their parts distributor.

Posted on Feb 04, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: My GE Profile Microwave/Convection Oven model

This is usually caused by either a bad door switch, a loose door switch mount (which are pretty simple problems to fix) or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

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At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jun 06, 2009

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I have the same problem


GE Customer Service is here and they should be able to tell you what the "drop-in replacement" is for your model.

Of course, most microwave problems are pretty simple to repair.

If you're interested in our advice there, please reply back with your detailed symptoms.

Otherwise...

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Compatible replacement


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You can usually find helpful exploded view diagrams and order parts & accessories by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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2 Answers

GE Profile JE1590--light bulb


The type of screw attaching the casing is called a Torx Tamper Proof screw. You need a Torx Tamper Proof Screwdriver to remove the screws. These screws and screwdrivers come in various sizes. I think the size you need is T20H.

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