Question about HP LaserJet P2015 Printer
This problem is caused by a broken or damaged print cartridge e-label reader. Replace the print cartridge. Click on the link below to read more:
Posted on Nov 14, 2010
Hve you tried to replace the ink cartridge or take it out and then place it back in? Also you may want to power cycle the printer with the cartridges out. Take out the ink cartridges, turn the power off with them out, unplug the power cord from the back once all noise has stopped and the printer has shut off. Leave it unplugged for about 3 minutes or so and then plug it back in, turn the power on and allow for the printer to recognize that the cartridges are not in place. Now you will need to put the cartridges back in and this should allow for the printer to now recognize the ink being installed, which is where this error message is stemming from. Please reply once the above steps have been taken and advise on the outcome. We will take further steps if needed.
Posted on Nov 13, 2010
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Posted on Jan 02, 2017
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