Question about HP LaserJet P2015 Printer

2 Answers

My P2015 "attention" light is

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  • pahyde1 Nov 13, 2010

    Thank you, guru, for your well-thought-out solution. I had high hopes for its success. Alas, the printer is still not printing. The 'Attention" light blinks, and no paper comes through. Let's take further steps, to keep trying.

  • Anonymous Jul 22, 2017

    im trying om hp p2015 toner led is still red and i hve plug out the catridge from printer powr on the printer but toner led is still red i need solution


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2 Answers

This problem is caused by a broken or damaged print cartridge e-label reader. Replace the print cartridge. Click on the link below to read more:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=1845551&prodTypeId=18972&objectID=c00818561

Posted on Nov 14, 2010

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  • Master
  • 340 Answers

Hve you tried to replace the ink cartridge or take it out and then place it back in? Also you may want to power cycle the printer with the cartridges out. Take out the ink cartridges, turn the power off with them out, unplug the power cord from the back once all noise has stopped and the printer has shut off. Leave it unplugged for about 3 minutes or so and then plug it back in, turn the power on and allow for the printer to recognize that the cartridges are not in place. Now you will need to put the cartridges back in and this should allow for the printer to now recognize the ink being installed, which is where this error message is stemming from. Please reply once the above steps have been taken and advise on the outcome. We will take further steps if needed.

Posted on Nov 13, 2010

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The attention light comes on when i want to print


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Light with the triangle flashing - printer stopped


That means ATTENTION, you are either out of toner or have a paper jam.

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I have HP 2015dn printer. In Windows XP I can print duplex automatically. In Windows 7, when I installed the printer, it uses the default driver from Windows. When I tried to print duplex, it printed the...


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Feb 03, 2010 | HP LaserJet P2015 Printer

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I sprayed dust remover & now the printer won't print. the status light flashes red & the toner, drum & paper lights flashes yellow (hl5250dn)


You may have blown dust or paper shard into one of the optical sensors. These sometimes are used to sense paper position and carriage position. Try cleanig again and pay attention to these sensors.

Sep 01, 2009 | Brother Office Equipment & Supplies

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HP P2015 Has Paper LED Solid Lit. Will not go off. Help!


Hello,

It seems that none of the printer's sensor is faulty, in fact, the printer has a faulty firmware on the formatter.

Your printer may need replacement of the formatter board, however, please try the following before swapping the formatter.

HP LaserJet P2015 Printer Series - Paper Jam Light Solid ISSUE: The HP LaserJet P2015 may come up with Paper Jam Light solid and would show the same light pattern even if the printer is power cycled.
SOLUTION: The Light pattern is as shown in the diagram below.
c01553062.jpg
Perform the following tasks in the order listed.
1. Reset the printer using the Super NVRAM initialization. The procedure is
a. Turn off the printer
b. Press and hold the GO button
c. Turn on the printer and continue to hold the Go button for at least 50 seconds. During this process the Attention, Ready and Go light turns on. Then the Attention and Ready light turns off, leaving just the Go light illuminated.
d. Release the Go button. The Go, Attention and Ready lights turn on.
e. Press and hold the Go button. All lights turn off. During the next three seconds, the Go, Ready and Attention lights turn on in that order, one per second.
f. Release the Go button to perform the initialization. The control panel lights begin cycling from front to back. After the Super NVRAM initialization process is complete, the printer returns to the ready state.
2.Unplug the power cord when the printer is on and leave it unplugged for 10 Seconds.
3. Turn the printer back on.
If the above steps resolve the issue, then print a configuration page and check the firmware version and the formatter board no.,
If the firmware version is below: 20080312, then your printer needs to upgrade the firmware, however the firmware can be upgraded only onl those models whole formatter board's third number from left is 0, 1 or 2, eg: JK0xxxx

If the 3rd number from left of the formatter board no is anything other than 0, 1, 2, then firmware cannot be flashed.

Please let me know the next update.

- Nikhil

Nov 08, 2008 | HP LaserJet P2015dn Printer

1 Answer

Flashing light


Here is what HP has on the subject of the triangle light flashing:
c00028322.gif 1 - Attention Light 2 - Ready Light 3 - Go Light Figure 2: Printer light key c00028323.gif 1 - Symbol for light off 2 - Symbol for light on 3 - Symbol for light blinking
c00028328.gif Door open, media out, no print cartridge, or media jam

The printer is in an error state that requires operator intervention or help. Check the following:
  • The print cartridge door is completely closed.
  • Media is loaded.
  • The print cartridge is correctly installed in the printer.
  • There is no media jam.

Figure 8: Paper jam c00028328.gif 13.JJ.NT JAM IN TRAY 1

13.JJ.NT JAM IN TRAY X

The Attention LED is blinking. Check paper loading then open and close top cover.

When there is a jam in tray 1, verify the paper is loaded correctly, open and close the top cover. Pressing GO is ignored.

When there is a jam in tray X, verify the paper is loaded correctly, open and close the top cover. Pressing GO is ignored. These are the error explanations for just the flashing triangle light, there are many more, but none for just the flashing triangle.

If the light pattern is different let me know (other lights on as well)
-Hope this helps.

May 28, 2008 | HP LaserJet 1012 Printer

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