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Hi, my wife's Sterling Melody powered wheelchair appears to have developed a fault. Plug it in to charge it seems to be ok, the VR2 controller seems to be indicating it's charging after a few hours when uplugged from charging, the controller will not turn on (no lights). It's not been used for a while I'm wondering if it's the battery or maybe the controller faulty? Thanks in advance Leo

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Leo Man you need new batteries. No amount of charging will recover those batteries. The reason you have power when charging is because of the charger suppling the power to the chair and when you unplug it you have no stored voltage in the batteries to power the chair. If Medicare paid for the wife's chair contact your provider or a service company to install new batteries in her chair. Medicare will pay for most of the repair cost. Hope this helps you Good Luck

Posted on Nov 13, 2010

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My chair is blinking 4 times and I do not have a manual


If it is a Pride Jazzy or similar, the Diagnostic Flash Codes are in this PDF file.

PDF]INFINFB2048_Jazzy_Select_14_Troubleshooting ... - Pride Mobility www.pridemobility.com/download.php?f=troubleshooting/INFINFB2048_Jazzy...
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basic troubleshooting instructions for the Jazzy Select 14/14XL power chairs. ... on my Jazzy Select 14/14XL seem to be "dead" (controller does not light up when .... What if the left red battery condition meter LED on the VR2 or VSI is flashing? chair is blinking 4 times Google Search

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I have a Rascal Turnabout power chair and most of the time when I try to take off or turn it will not move and the lights start flashing.They will flash 3 times then slight delay and flash 4 times...


The Rascal Turnabout model 312 power chair has VR2 electronics made by Penny and Giles Drive Technology. The VR2 electronics will give you a flash code to indicate the problem with the power chair.
Based on what you are describing, you have a right motor fault.
This means there is a problem in the motor, the wiring, or the connections to the motor.

Let's take each of these in turn.
To make the checks on the various components, you need to remove the seating system.
Unplug the joystick cable leading to the base.
Remove the seating system from the base using the release lever and 1 or 2 people to lift it off the seat post and onto the ground.
Remove the cover from the base.
Check all the electrical connections in the base and make sure they are tight and pushed together making good contact.
Your power problem may be related to the batteries so you can check them while you are in the base. If your 2, U-1 batteries are more than 1 year old and test bad or weak replace them with new batteries. You can have them tested where you buy new ones or find someone with a load tester and you can test them yourself.
If all the electrical connections are tight, or if one of the connections was loose and the contact had backed out of the connector, fix it and you are home free. Test by scooting the seating system over on the floor and plugging in the joystick to test.
If you still have a fault code, find the wiring leading to the right motor. ( You should also check the left motor while you're under the hood because sometimes with mid wheel drive chairs the fault code is reversed when the motors are plugged in the controller). If you have a voltmeter, you can check out the motor. Unplug the motor at the connector. These motors may have 2 different style plugs that will release when you press the plastic lever and wiggle the plug out. Check it at the controller for good contact.
The plug should have 2 large wires for the motor and 2 smaller wires for the brake. The brake should read between 40 to 60 ohms and the motor should read between 0 and 1.5 ohms. If either of these is out of factory spec, replace the motor/brake assembly. If the gearbox is noisy or leaking, replace the motor/brake/gearbox assembly.
With that being said, you need to check and replace the batteries first if they are weak or bad.
If you are handy or know a good mechanic the assembly can be changed in 2 hours including testing and diagnosis,removal and replacement of the assembly.
You need to call Electric Mobility to get the replacement parts 1-800-MOBILITY. Hope this helps.

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1 Answer

My friend has a rascal electric wheelchair he rode it here andveven tho we put the charger on--and he recently spent $200 on new batteries--it wont move the horn honks and it appears charged but it wont...


Hi. This type of fault can be caused by a few different problems. Is the machine flashing any fault codes?

Faults could be a stuck brush in the motor, Free-wheel lever in the wrong position, faulty motor or battery connectors, loose battery terminals, jambed brake solenoid.
Hope this helps. Neil.

Jun 09, 2010 | Pride New Jazzy 600 Power Wheelchair by...

1 Answer

2 red blinking lights on control


Hi. Why do you have two different sized batteries? When you charge them, they will not charge up evenly. You say it ran for two days, did you charge it each night or after the two days running? Batteries last the best if they are charged overnight after each days running. The two flashing lights might be a fault code. Can you tell us what controller is in the machine, we can look up the fault codes. Why was the left hand motor rebuilt? In power chairs and mobility scooters the motors develope a build up of carbon dust and copper bust from the brushes and commutator. This build-up causes a leakage of power from the wiring in the motor to the frame of the motor. If this happens it is possible to get a short developing between the two motors, which causes the controller to go into a fault mode.Good luck. Neil.

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1 Answer

Jazzy 1113 ATS Indoor Power Wheelchair: the battery is fully charged but it wont move does...


Hi. Your machine probably has a fault, but I very much doubt that it needs reprogramming.
Are the free-wheel levers in the correct place? Is the machine displaying any fault codes, e.g. flashing LED's and what is the pattern or number of flashes between pauses?
Good luck. Neil.

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I have purchased new batteries for my mobility scooter which even when fully charged will not start my scooter. I turn the key but there is nothing ,as if a flat battery . Any ideas please Trudie


The control seems to be the issue. I have rewired so many scooters. When you have power and it wont go, it is usually the control. If you cannot afford the part right away, you can rewire it or have it rewired direct

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1 Answer

I have a ctm scooter the battries are charged fully when i switch on the scooter will not work switch off and on again it then will travel a few feet before stopping


The joystick will display a sequence of flash codes. Count them and find the count here: This could be several issues, But the flash code will tell you for sure.

1. Stall Timeout, Joystic out of neutral
2. Battery Voltage too over 32VDC hi or too low under 17VDC
3. Left motor Fault
4. Right Motor Fault
5. Left Brake Motor fault
6. Right Brak Motor fault
7. Shark Control Module Faul
8. Power Module Faul
9.Shark Module Faul

Contact me Direct 909-590-1388 x115 CTM HOMECARE OFFICE

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1 Answer

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trent618,

The 8 bar flashing lights indicate a possible control system trip. Without a serial Number or knowing which controller system you powerchair has, I will cover the common used controller systems for the model of powerchair you have.

If you have the Pilot or VSI control system the control system detects an internal problem within its self or the joystick, and I've seen it a couple of times when both the controller and joystick have an internal problem.

If you have the Pilot + or VR2 control system the control system detects an internal problem within its self and/or the joystick and/or a communications error between the joystick and controller. I've seen it once when the controller, joystick and cable between the joystick and controller being deffective. Due to the flashing lights and you have a Pilot + or VR2 there is a good chance the problem is the cable between the joystick and controller.

The possible solutions and repairs above will require the need for an authorized person to perform the tasks. Give the company that sold you the power chair a call, or anyone or different company which works on power mobility products as the part(s) needed will only be sold to authorized deallers or service providers.

Hope this helps, if so, please respond to this solution which will help others who may have the same question.
Thank you for using FixYa.
Flavadave75


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1 Answer

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Check your controller program using PP1programmable for PG drive controller ( VSI,VR2,and Pilot+) or using Dynamic wizard for Dynamic Controller (DX,DL,Commando,SHARK, and RHINO)

Regards,
mas Didiet

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