Question about GE Spacemaker JVM1640SJ Microwave Oven
The turntable stopped turning it is not slipping I cheked the hub drive and it does not turn at all
By hub drive, do you mean the turntable coupler?
You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58
If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To replace either, you need to unplug power, then remove the bottom cover of the oven. You may have to cut the cover off with snips, then use a screw when reassembling it.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
NOTE: There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting.
We're happy to help and we appreciate your thoughtful rating of our answer.
Posted on Jun 23, 2008
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