Question about HP Pavilion zd8000 Notebook

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I have a HP pavilion dv6500 which has been working perfectly since i bought it 3 years ago but recently has started to shut down unexpectedly. whilst shutting down a blue screen appears and then restarts after a while, after restarting it takes me to Problems Reports and Solutions which asks me to 'Address a problem with NVIDIA Graphics Driver'. On this page it gives me 4 different options to try which are all to do with updating the NVIDIA Graphics Driver, I've tried it but windows tells me that its already updated.. I don't know what to do next.. Please do give me a solution to this problem.

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First BACKUP your data. The graphics driver may or may not be causing the issue.
Look in the event viewer for ERRORS. This is an administrative tool in the control panel.
Also, look for warning signs listed in your device manager.
Have you been maintaining the sytem, meaning blowing out dust, etc? When blowing out dust, do not allow the fans to spin up, do not push on them, but block them from turning with a suitable tool.

Answers that you find in the above areas will help you to resolve this. Often the hard drive causes what you describe, While it still functions, you can clone it to a new drive, and that is now being done preventatively on commercial work stations.

Posted on Nov 13, 2010

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If you do have extended warranty this is still valid the of course HP will repair or replace the motherboard for you at no cost. All you have to do is contact HP.

Click on the link below for HP's contact details >>>>>




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