Question about Neff H5470A0 900 Watts Microwave Oven

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Hi we have a built in Neff H5574NOGB. It starts but cuts off after 3 seconds. At first this was intermittant, but now it does it all the time. The handbook says if this happens check that the door is closed - but it is. Could this be the door switch?

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MicrowaveSvc
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SOURCE: glass continually shattering on combination neff oven

That's a huge gap.

You might ask their customer service people to authorize the replacement of the whole door or the glass and the inner door panel where the gap is.

If they won't help you, you could clean it thoroughly, then carefully caulk the gap with high temperature caulk.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Oct 09, 2009

Testimonial: "Thanks for your help. Customer Services were no help. Can you please advise which type of caulking to use."

SOURCE: microwave starts as normal but cuts out after

This is happening due to either the magnetron, or the Power Diode, or both, is breaking down, under load, then the unit detects the fault condition, & then, for safety reasons, to avoid a fire or explosion, shuts down the system. You need to take it in to be looked at please obtain a "Quote" before proceeding with any work. This way you can decide to repair or replace.

Posted on Mar 24, 2010

Testimonial: "Excellent. Thanks so much for your very quick and valued help! Will do as you suggest and give further feed back on outcome. Again, Many Thanks. "

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SOURCE: hi i have a neff

The magnetron is probably not working and the main board senses that.
Call an authorised repairer to fix it for you. There are no user serviceable parts in that section of the machine.

Posted on Feb 18, 2011

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We have had NEFF repair man out again and he replaced the door switchs and this time it is OK.He did say if it was a problem again it will be classed as unrepairable because he thinks it is shorting out on an internal rivet on the bodywork which is inaccesable. fingers crossed it was the door switchs and it dosent blow the main fuse again .thanks for your responce. Simon.

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