Question about HP PSC 2355 All-In-One InkJet Printer

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HP PSC 2355 All-In-One Inject

Had to repost problem as I pressed the wrong button which suggested problem had been solved.
Still would be grateful for any advice.

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  • Glinny Jun 18, 2008

    Yes the Image Zone worked as long as the computer was on. When I turned it off (leaving it on standby) and put it on again back came the message and the fault!

    Enjoy your rest and reply when you have time.



  • Glinny Jun 19, 2008

    Informed both and maklean about my mistake so doubt whether maklean got paid. Support agreed to repost problem so they realised it hadn't been fully solved.

    Error message reads

    'An outgoing call cannot be make since the application is dispatching an input-synchronous call'

    Taking the program off the computer and reloading it allows me to use the Image Zone but only until I turn off the computer or leave it on standby. Once I turn on the computer again the message re-appears and the problem is back

    Grateful for any suggestions

  • Glinny Jun 20, 2008

    Thanks Ekse,

    With updated version I have access without all the hassle!



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I see so reinstalling fixed the problem for a while.

do you get a error message or what happens exactly?


also email inform them that you have accidentally accepted a solution, as maklean has been credited for solveing your problem already.

Posted on Jun 18, 2008

  • 1 more comment 
  • Ekse Jun 18, 2008

    Im about to go to bed, so if It may take up to 15 hours for me to respond.

  • Ekse Jun 19, 2008

    can you tell me more about the problem, also have you asked maklean directly as he got paid im sure he would be willing to assist you also.

    You receave a error message you had posted a part of the message.

  • Ekse Jun 20, 2008

    Try updateing to the newest version of the software

    if link broken click here

    it seems to be a issue in the program, this is the first time I've seen your spesific error.



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Problem with the HP PSC 2355 All-In-One InkJet Printer ERROR 0xb9efefef


Honestly speaking I don't know what's causing it, but I sure do know how to get it fixed. Check out the steps below.

1. Open the top cover of the printer.
2. Slide the cartridge carrier all the way to the left, and then all the way to the right.
3. After doing that, reseat both of the printer cartridges.
4. Then pressed the power button again.

It worked for me, I hope it works for you as well. Thank you for choosing FixYa!

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try to turn off the printer, remove cables and then press and hold power button for 5 secs. Reinsert cables and turn on the printer. If the lightbar is stuck, it could be the LEd light itself or maybe the machine. Call hp if symptom persist..

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I am getting an error message ox841fc379 when I turn on the printer. Please advise

Your HP PSC 2355 may need to be reset:

1) Disconnect the USB cable from your computer
2) Remove the ink cartridges
3) Unplug the power cord. Wait for at least 1 minute. Plug the unit back in (press the power button if necessary)
4) Wait for the "Insert Cartridges" message. Reinstall the cartridges
5) Close the product doors
6) If you receive a recalibration message, allow the printer to complete this task
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If problems still exist, your product may need servicing by an authorised HP technician.

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reinstall your system right now... or reformat the windows

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Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

The error is indicative of a hardware error.
Remove the power cord, hold # + 6 (semi-full reset) or # + 9 (full reset) buttons, then connect the power cord again, wait 3 secs (or until "Initializing Full Reset" appears on the printer display) and release the buttons.
This will set the printer configurations to its factory defaults.
Reset: Press the * and # buttons (simultaneously), followed by 1 , 2 , and then 3
Underware menu: Press the * and # buttons (simultaneously), followed by 1 , 2 , and then 4
Clear and reset NVM RAM: Press and hold OK and Cancel while plugging in the power cord.
If none of those work, it will need to be returned to HP as a failed unit.

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1 Answer

Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

I moved the printer to a different area of living rooom, and when I plugged it back in now I get this same thing happening! I can't turn off power, and do anything.

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