Question about Canon PIXMA MX870 Wireless Office All-in-One InkJet Printer

1 Answer

Just unpacked and installed mx870. Printer runs paper trough, print head seems to be printing, but the page is blank.

Posted by on

  • Marius Chiriac Nov 13, 2010

    have you removed the tape from all of the cartridges?

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,216 Answers

Try one or more of these solutions:


Make sure that you are using the appropriate printer driver for this product.

In Windows, make sure this product is selected as the default printer.

Check the settings on the Main menu (Windows) or in the Page Setup dialog box (Macintosh). Make sure the settings are appropriate for the paper size you are using.

Run the Head Cleaning utility to clear any clogged nozzles. See "Cleaning the Print Head" in the Quick Reference Guide.
After trying one or more of these solutions, run a printer operation check to check your results. See Running a printer operation check.

Running a printer operation check
If you are unable to determine the source of the problem, performing a printer operation check can help you determine whether the problem comes from this product or the computer.

Follow these steps.

Disconnect the USB cable from your computer.


Make sure that letter-size paper is loaded in the sheet feeder.


Press the On button while also pressing the Ink button.


This product prints an operation check page that includes a nozzle check pattern.

Compare the quality of the printed test page with the sample shown below. If there are no print quality problems, this product is fine and the problem probably lies with the printer software settings, the application settings, the interface cable (be sure to use a shielded cable), or the computer itself.




If the test page does not print satisfactorily, there is a problem with this product. For example, if bands appear in the check pattern as shown below, an ink nozzle may be clogged or the print head may be misaligned. See "Cleaning the Print Head" in the Quick Reference Guide for details on cleaning the print head.

Posted on Nov 13, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Canon MX870 print alignment. Only occurs


Reinstall the printer driver. Sounds like it is corrupted.

May 09, 2017 | Canon PIXMA MX870 Wireless Office...

1 Answer

I have a canon mx870 and it will not print from the cassette lower tray, even if it is set to it, it always wants to print from the rear, even if it is closed!


It may be that, if it's not the tray allocation settings causing the problem, some printer maintenance will fix this. I had this problem, after I had only had my MX870 a couple of months. Suddenly, it would not print from the cassette even when printing to standard A4 plain paper. Nor would it print from the cassette even when I changed the printer settings from 'automatic' tray selection to print always from the cassette. After seeing something online, I then ran some of the MX870 maintenance applications, first 'Cleaning', then 'Print Head Alignment', and finally 'Roller Cleaning' for the cassette rollers (for which you have to remove all paper from the cassette). The problem has been solved (at least for the moment).

Mar 05, 2011 | Canon PIXMA MX870 Wireless Office...

1 Answer

Reading no paper paper tray is full


Instructions
  1. Check the display for an error message. If the display reads "Clearing paper from printer," the engine has detected a jam and is attempting to eject the jammed pages automatically. These pages will often be blank.
  2. Check the display for "Performing PRINT/STOP TEST" or "Performing SERVICE TEST." Either of these messages indicates that the printer is going through a test procedure that may eject blank pages.
  3. Reduce the amount of paper in the input tray if the printer is feeding multiple blank sheets at a time. The printer will pull extra pages through if the input tray is overfilled.
  4. Replace the paper in the input tray with the correct size if needed. If the 4600 printer detects the paper as an incorrect size for the print job, it may eject the paper without printing anything on it.
  5. Replace the ink cartridges if certain colors are blank on the page. Replace the black cartridge if printing a black text document that is coming out blank. The printer may attempt to print even if the ink level is low or empty, but will unable to print anything on the page, causing it to come out blank.
  6. Remove the sealing tape from newly installed cartridges. The tape covers the print heads and should be removed before installing the cartridges. If the tape is left on, it will prevent ink from getting on the pages as they print.
  7. Press the "Check mark" button on the control panel to enter the printer menu. Run a diagnostic so the printer can attempt to determine the cause of the blank pages printing. Press the up or down arrow to select "Diagnostics." Press the "Check mark" button. Press the "Down" arrow to highlight "PQ Troubleshooting." Press the "Check mark" button. The printer runs a diagnostic and returns to a ready state when done.

Jan 08, 2011 | HP LaserJet 4600 Printer

2 Answers

Hi, My canon mx870 all in one printer as soon as you turn it on keeps coming up with error message 6500 flashing ( printer error has occurred turn off the power then back on again. If problem persists see...


here is what cannon says " "
they want you to try resetting memory

  1. On the operator panel, press the <ON> button. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON> button again.

  3. Wait until the device has completed its cycling process

    Note: It may be necessary to unplug the power cord and retry if the above steps do not clear the error.
these steps seem very simple and infective. my advice, check for a paper jam internal paper bits or a ripped piece of paper 41that is blocking internal sensors and indicating a printed page is stuck in the tray. also check the print cartridge did not dislodge during printing. it dose happen and they sometimes need to just be reseated to resume printing. their will also be issues with the units not working properly due to manufacturing defects. but the printer has a fairly dignified rating, remember all in ones are more complicated and theirs far more that can go wrong with them. so trouble shooting those things first will help in figuring out why it is not working. sometimes unplugging the printer from the wall and pressing the power button to try and bleed off excess voltage from the capacitors inside will get the unit to reset faster. but the printer sounds like it is displaying a internal fault code. see their manual downloadable here

Download Manual

Aug 12, 2010 | Canon PIXMA MX870 Wireless Office...

1 Answer

Hi my omni 3200 printer is not printing. The page


You either have the wrong paper in the machine or it is in backwards. It takes thermal paper. Run your fingernail across the paper and if it makes a mark, that is the side which must be facing up when it goes trough the printer.

Jun 19, 2010 | VeriFone OMNI 3200 (P092-101-10) Printer

1 Answer

Print problems with A940 dell printer


The print-head pulls ink from the ink-cartridge, and sprays it onto the paper, unless the print-head has become "clogged".

Run a "print-head-cleaning" cycle, to try to unclog it.

Apr 27, 2010 | Dell A940 All-In-One InkJet Printer

1 Answer

Printer prints blank pages


The print head is a part of the printer itself and unlike other printers, you cannot remove it or soak it without ruining your printer. So just try the print head cleaning option and perhaps replace cartridges, especially if you are using a third party or refilled cartridge which can clog even if it is full.

Mar 02, 2010 | Brother MFC 240C All-In-One InkJet Printer

2 Answers

P3150 printer runs but doesn't print


Are you saying that the printer prints in B&W but not in color, or only that it will print a test page with B&W? It might be that the color ink cartridge is dry.

Apr 20, 2009 | Lexmark P3150 All-In-One InkJet Printer

1 Answer

Printer will not print ,paper comes out blank


Put new in cartridges in printer.
Page prints out blank.
Have cleaned the print heads 3 times.
Need help!

Nov 16, 2008 | Epson Stylus C66 Inkjet Printer

1 Answer

Printer won't print


I have had a similar problem to this: I have had a BJC 80 for nearly 5 years and carried it around with my laptop using Win 98 and a par - par cable. It worked beautifully and successfully - so much so that when i saw a number of ink tanks going at very cheap volume prices in PC World i picked up a lot of them. Changing to an XP meant that i had to keep on using the par to par cable via a docking station but prevented my use of it with my new laptop - so when i brought it out of retirement it gave the blank printing problems yoiu described. By checking some error messages that it expected a black cartridge (which is what was installed) i found that inthe setup the software indicated it defaulted to colour cartridges. By changing this on the computer, it still printed blank pages but by changing the cartridge to colour it sprang into life when the set up asked for colour. I tried 2 other print heads which i had (3-4 years old) but still blank paper when printing to a black cartridge. I am now awaiting a new black print head carrier to see if it makes a difference. When trying with my laptop using XP and a par - usb cable it does not work at all. I have removed the sware driver for the Canon 80 and manually installed the one for the Canon 85 but no luck in printing to par - usb at this time

S Ranson

Nov 13, 2006 | Canon BJC 80 InkJet Printer

Not finding what you are looking for?
Canon PIXMA MX870 Wireless Office All-in-One InkJet Printer Logo

82 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1917 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...