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press yellow clear then enter 107 and press and hold the orange stop key untill you enter service mode.
select copy sp
press 7807 and then the # key.
select execute on the righ on the display
when it says complete turn off the machine from the red power switch.
turn machine back on.
if error returns repost here .. you may need parts
Hi, it looks like a bad controller board. Try resetting it from in service mode with 7807. Also if you can view or printout the error history with 5990-004 for further trouble shooting. Hope this helps
This is a Corona cleaning unit error. You either need to get the issue with the corona cleaning unit fixed or have a service technician turn off the automatic cleaning function. SP Mode 2 801 3 (technican will know what this code means) I can not tell you how to do this as you can total mess up the machine if the service mode is not used properly. Turning off the cleaning will solve the error code. Technician can clean the coronas himself on service calls so automatic cleaning is not required.
I do not recognize either of these codes (187 or 387) as part of the Aficio 2015 error list.
If the code is displayed on the screen, physically TURN OFF the copier with the main switch (red switch), wait 10 seconds and turn it back on. If it's an erroneous error, this should reset the error code. NOTE: THE ERROR CODE MUST BE DISPLAYED FOR THIS TO WORK.
This SC code relates to the charge corona cleaner not working or not working properly. the charge corona is located towards the bottom left of the machine after opening the front cover. It will have a screw you can undo by hand and a cable with an end like a telephone cable plug. toner may have fallen in to the unit or the motor that drives the cleaner along the wires has decided to jam up. remove the charge corona and blow it out with compressed air. You can also remove the end of the unit and check that the motor is not gummed up. Be very careful you do not break the hair thin corona wires! Hope this helps.