Question about GE Profile Harmony DPGT750GC Gas Dryer

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Dryer won't dry clothes - GE Profile Harmony DPGT750GC Gas Dryer

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In alot of cases, it's your dryer vent. Does it have enough airflow? Is it clogged up? If you're using the foil flex vent or worse, the plastic vent, then it may be crushed preventing the proper airflow needed. First thing first, pull your dryer out and check the venting. Take it off by removing the clamp, either it is a spring clamp that you can remove with your fingers or its an auto clamp that you will need a crewdriver for. If there is alot of buildup in the vent then it needs to be replaced. Look into the back of the dryer, is there anything in the dryer itself that is blocking airflow. I have seen may times where money, paper, even dishrags get sucked down in the venting area and constrict the airflow. If your venting does not go straight out of the wall then you may need to check the rest of the venting that runs throughout the house. There are service people that will come out and clean these for you, however not sure of the cost. Depending on your sitaution, you may be able to replace this yourself as it is quite easy. I have seen people with 30-40 ft length venting and the airflow pressure just isn't there no matter what dryer you're using. If this is the case, then your venting needs to be checked often.

If you are crushing your vent then I would suggest going to the local Home Depot, Lowes, etc.. and buy the semi rigid venting with a swivel elbow. This vent is very hard to crush and with the swivel elbow, it allows you to move the dryer back and forth without popping off the vent if you ever need to get behind of it for cleaning, etc... This vent is also top of the line and is mandated by major install companies throughout the nation. The only drawback is that it may stick your dryer out another 1-2 inches, but from a safety standpoint, it is the best on the market.

Unfortuantely, if it's not the vent then a service tech would have to be called to come and check it out. With the Harmony Profile series, I wouldn't call just any mom and pop service company. That series has very unique parts so I would get someone recommended by the manufacturer. Call GE at 1-800-GE CARES, they should be able to help you regardless if its under warranty or not. GE keeps parts for 30 years on every model product that they make, I couldn't see them not trying to help. Good luck.

Posted on Nov 30, 2010

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