Question about Compaq Presario 700 470024-192 Notebook

3 Answers

Start up problem

My son turned my computer off with the on/off button instead of shutting down properly, now when i turn it on, it goes to the black page that gives the options of starting back up on a previous setting or start up windows normally, but when i choose one of these, it just goes back to the same page telling me it was shut down improperly and to choose one of those items....i don't know if i need to download new drivers or what....

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  • dkroe92 Jun 18, 2008

    i have tried these options, it just keeps going back to the same page no matter the choice...it's like it's in a loop....i have even tried shutting it off for hours and unplugging it...

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3 Answers

Spud,
unfortunately, the bios window doesn't come up...it's just the window that gives options to start normally, start at previous working settings, or start in safe mode....none of these work, it just keeps going back to this screen...it tries to boot when i choose one of these options, but the pixels get scrambled and it goes back to this option window very quickly...i hope i am making sense...

Posted on Jun 18, 2008

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Start up the computer when the computer boots up go into settings in the Bios (black screen) change the boot settings to boot from cd/DVD put windows disk in reboot you will be asked to boot from CD push Enter.

This will load up windows after while you will come to a screen Enter for Install or R for repair push R for repair this will take you to the DOS prompt it will check keyboard don't touch anything.
next it will ask you repair 1. windows put a 1 in push enter. Then will ask you for admin password just push enter the repair should start. when finshed take disc out reboot. Hope this makes sense? if that fails let me know there is another solution

Regards,
Spud

Posted on Jun 18, 2008

  • Tony Dowling
    Tony Dowling Jun 18, 2008

    Ok boot up the computer as it boots you need to try either the F1 key, the ESC it will depend on your motherboard this will get you into the Bios change the boot order to CD / DVD first then usually F10 to make changes place the Windows CD in the drive reboot push enter when "DO you Want to BOOT FROM CD" or words to that affect. Now as it goes through you will want to select R for repair not install. If this fails you can down load on the NET boot disks .

    Regards,
    Spud

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Option1:- choose the option called safe mode. the first option. just log in and stay for a while in there and restart your computer.
option2:- choose the option start up windows normally.

Posted on Jun 18, 2008

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