Question about Lexmark Printers & Copiers

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My Z33 printer will not communicate with the computer

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  • Master
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  1. FIRST TRY TO CANCEL ALL THE PENDING DOCUMENTS WHICH YOU HAVE GIVEN BEFORE THEN TRY TO PRINT IF THIS DOES NOT WORK THEN TRY OTHER OPTION GIVEN BELOW.
  2. CHANGE THE USB WIRE (THE CONNECTION BETWEEN PRINTER AND YOUR PC )IF IT IS TOO OLD.
  3. THERE MAY BE THE PROBLEM WITH USB DRIVERS IN UR PC .
  4. TO RECTIFY --- RIGHT CLICK THE MY COMPUTER ICON
  5. CLICK PROPERTIES AND THEN CLICK HARDWARE N GO TO DEVICE MANAGER
  6. UNINSTALL ALL USB PORTS AND THEN SCAN FOR HARD WARE CHANGES
  7. UR PC WILL DETECT UR PRINTER N ASK FOR PRINTER DRIVERS
  8. RELOAD DRIVERS N UR PC WILL COMMNICATE WITH UR PRINTER.
  9. FOR FURTHER ASSISTANCE FEEL FREE TO ASK AND WISH U SUCCESS -BYE.
  10. please do not connect your usb wire before you install the driver cd connect it when the message comes on the screen "now connect your usb wire to the printer" it will now automatically detecet your printer.
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Posted on Jun 18, 2008

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After trying all the suggestion given by the experts you can try by checking with a new usb cable in a new usb port.if the problem is not solved then you can scan your pc for viruses if all fails then you have to send it for repair.

Posted on Jun 18, 2008

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Please reinstall the drivers..further if you could mention the exact error message you get it will be really helpful in assisting you

Posted on Jun 18, 2008

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  • Lexmark Master
  • 13,433 Answers

Try reinstalling the software first removeing it and pluging in the printer when asked todo so.

Posted on Jun 18, 2008

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HI,


Please reinstall your drivers.This will fix your problem.

Posted on Jun 18, 2008

  • Priya darshan Jun 18, 2008

    If you need anymore help let me know.

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Please visit the Lexmark website to download and install the Lexmark Z33 printer driver on your computer. Execute the file and simply follow the instructions on your computer screen.

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Windows Vista operating system is not supported on Lexmark Z33. Also, Lexmark does not provide the drivers compatible with Windows Vista for this printer model.

For more detailed specifications and support, visit the Lexmark Z33 support pagee by clicking this link.

On the page which opens, click on the "TECH SPECS" tab to view further details.

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Are you connecting this by sharing it from a computer connected to the printer thru a local connection? If so, be sure it has the driver loaded for the operating system you are using on the other computer.

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http://downloads.lexmark.com/cgi-perl/downloads.cgi?lxkprod=Z33+Color+Jetprinter

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The z33 is really old and probably will not get Vista support. Similar printers are really cheap so your best bet is to replace it. Otherwise install the printer as a simillar printer that Vista does recognise. I used to run my z45 as a z42 in Vista as Lexmark did not have Vista drivers for the z45 but Vista came with z42 support. It worked!!! Look for the z32 or something close to z33, you may have to do some trial and error until you find a good one. Not all function might work properly though, I wasn't able to auto-calibrate my z45.

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