Question about Compaq Presario 700 470024-192 Notebook

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Compaq Presario 700 PC Notebook-error message

I am having the same problem as the other person, I am getting a error message 0x400110020000100A and saying if problem continues please contact HP support. I have taken the hard drive out and reput it in due to my daughter droping it about a couple of days ago. HP sent me a recovery DVD for vista and it is still saying the same thing. any suggestions??

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  • gleisner01 Jun 18, 2008

    The laptop that is listed on that link is not the same one. my computer is Compaq Presario C700T series I cannot load a diskett in this one and that is what it is stating. This laptop come with a Windows Vista with Service Pack that is why they sent me the recovery DVD for windows vista. any other suggestions??

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Hi ,
i don't know how Hp provide U Vista DVD
b-coz this laptop is not support for win Vista
if u use win xp please use below link for update Rompaq

also u need all firmware for u r laptop ..
bcoz without checking u r laptop i am not suggest for any one firmware to update .......
it will not getting problem when u installing all firmware on u r laptop..

i m sure u will get resolution for u r laptop


http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&lang=en&product=240646&dlc=en


if this information is useful for u please rate me.........

Posted on Jun 18, 2008

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It sounds to me, since you said it was dropped, that the hard drive may have lost its firm connection to the motherboard. This would cause a bootable disc message to appear since the computer cannot find the operating system stored on the hard drive.

I would try removing the hard drive and reseating it.
Not sure if this is your exact model, but here is a maintenance guide for the C700 (see page 41 for replacing the hard drive, but in your case it will just be removing the hard drive and putting it back in.)
http://h10032.www1.hp.com/ctg/Manual/c01301275.pdf

If this is not the correct manual for your model, you can find a list of all C700 models here. http://h20180.www2.hp.com/apps/Lookup?h_pagetype=s-001&h_client=S-A-R163-1&h_page=hpcom&submit.y=0&submit.x=0&lang=en&cc=us&y=0&x=0&h_lang=en&h_cc=us&h_query=Presario+C700&x=0&y=0

If reseating the hard drive doesn't work, let me know and I can walk you through some other steps.

Also, can you clarify that what disc you inserted in the drive to get that error?

Hope this helps! : )

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These links will take you to HP's site at the right location for the model you select. HP now supply the drivers for Compaq, so it's here you need to look.

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