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Posted on Nov 13, 2010

Kenmore elite catalyst washing machine wont drain or work F1 and F3 error messages...please help! Thank you

5 Related Answers

Anonymous

  • 42 Answers
  • Posted on Aug 01, 2009

SOURCE: Kenmore Elite Catalyst washing machine getting error F4

See if this helps.

http://www.askmehelpdesk.com/appliances/washer-kenmore-elite-catalyst-110-20092993-f3-f4-error-codes-191730.html

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Anonymous

  • 1937 Answers
  • Posted on Dec 07, 2009

SOURCE: My Kenmore Elite top loading washing machine won't spin or drain

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

Following is a description of how to release the console for access to the pins.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

It also has a troubleshooting guide.

To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part.

If the problem isn't in the switch, and the Timer continues to move, the problem is likely in the transmission.

We had the same problem:

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

You don't have to remove the drum.


http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.

Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main

agitator shaft), remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.

Anonymous

  • 15935 Answers
  • Posted on Sep 14, 2010

SOURCE: trouble shooting error code

The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.

For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly.
The fabric softener dispenser works on a siphoning principle.
Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.

You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it.
Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer.
You can use the diagnostic test described below to test the fabric softener dispenser.
If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.

You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining.
You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer.
You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum.
To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.



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Anonymous

  • 15935 Answers
  • Posted on Sep 18, 2010

SOURCE: I have Kenmore Elite Catalyst Washing Machine.

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Anonymous

  • 15935 Answers
  • Posted on Sep 25, 2010

SOURCE: Kenmore Elite Oasis Wash Machine Error Code F54

The F54 fault code indicates that the control board senses high motor current.
This can be caused by excessive friction in the spin basket.
With the washer off, open the lid and see if the basket spins freely.
If not, you may need to remove the basket and check for an item stuck between the spin basket and the outer washer tub.
The second and third images show procedures for removing the basket on the Oasis washer depending on whether you have an impeller or agitator in your model.
If the basket spins okay, then you can follow the technical troubleshooting described in the first image.
This may help you determine the cause of your washer problem.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question



Removing Tub, Basket, lint filter: http://media.fotki.com/1_p,srfssgbktsdgrrqxgtqsskgwtqkq,vi/rstsfdwbbxwwdskwfgkxrrdqddwqb/1/1303472/5961857/image5139789143943268173img-or.jpg

Removing basket & Hub: http://media.fotki.com/1_p,sqgwstkfwtfwsqwxgtqsskgwtqkq,vi/kbkbfbkgwxbfdtwrdxkrkggrdrw/1/1303472/5961857/image27197img-or.gif

Wiring Diagram: http://media.fotki.com/1_p,srfssgbdfbbkfwsxgtqsskgwtqkq,vi/rstkrrqkkxwrtdkbbrbxbqdswfffs/1/1303472/5961857/image3973684248966800668img-or.jpg

http://media.fotki.com/1_p,wktkgtrtsbsgwfrxgtqsskgwtqkq,vi/wrskkfsfrxwwqgrkddg/1/1303472/5961857/image35809img-or.jpg

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See if this helps.

http://www.askmehelpdesk.com/appliances/washer-kenmore-elite-catalyst-110-20092993-f3-f4-error-codes-191730.html
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