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When booting up press f2 to go into bios. In there make sure usb support is activated thenstart the machine. It should now be working. If it is not hover the mouse over the computer icon , or go into the system settings, enter device manager, check the status of usb there. If it has "!" in a yellow circle that means there are issues regarding it functioning.Right click on the device and check that it is not disbled. that should sort it out. If your laptop has USB3 you might need to install drivers
1. Go to: http://www.quantum.com/ServiceandSupport/SoftwareandDocumentationDownloads/DAT72Drives/Index.aspx#Drivers 2. Click on the "Download Now" button opposite to "DAT 72 Drive Driver for Windows XP". 3. Proceed with the download instructions.