Question about Compaq Presario M2000 Notebook

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There is a blue streak running vertically on my hp pavillion dv6000, please advise if there is a fix for it, or what do I need to do

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  • blossom331 Nov 20, 2010

    Thank you for you quick response, I line disappeared but I now have no sound at all

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  • 77 Answers

Hi,

Welcome to Fixya Support
I am Michelle, and i will be assisting you regarding the issue

A blue streak on the display maybe caused due to several reasons.
Please perform the below steps in order to fix this issue

1. Restart the computer. On the initial compaq system logo, tap the F2 key.
You will reach the system setup/ BIOS screen.
Please check if the vertical streak is visible in the system setup screen as well.
If yes, then its a hardware fault and you need to get the LCD unit replaced.
If Not, please move to the next set of steps.

2. Restart the computer.. On the initial system logo, tap the F8 key.
In the menu that appears select Safe mode option.
Login as administrator.
click start...in the search box type system restore
in the window that appears, restore computer to earlier date and time and click next
select a date may be a week or 2 back when system was running fine and click next
follow the onscreen steps
The system restore should be able toh reverse the changes that might have caused this issue to appear.

In case still issue persists, please perform step 3.

3. Click start...Right click on My computer. Click properties...Click on Hardware tab and then device manager. Right click on the entry for video and siaplya controleer. Click uninstalla nd restart computer. The drivers should get loaded automatically fixixng the issue. In case not, please install the drivers from the drivers disc that you would have got with the laptop.

The above steps should be able to take care of the issue. In case still issue persists, please do ask and i will surely assist you further.

Posted on Nov 13, 2010

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Posted on Jan 02, 2017

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