Question about Western Digital (WD3200JS) 320 GB Hard Drive

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External hardrive problem

My removable disk can't be detected by my laptop, but in the device manager hardware devices it it showing my device, I was unable to access the data to it because it's not showing in my computer devices. I tried replacing the USB connector thinking that the problem lies in there, but the same problem I am having. When I connect my device to other computer, the device is detected.

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You probably need to install some drivers for it before it if you see a question mark in your device manager. wich one i don't know, have to google it yourself. no question mark? then i can't help you at all and am sry for that. gl

Posted on Nov 24, 2008

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Some external storage devices work poorly or not at all when connected to a hub; try connecting the drive directly to a port on the computer. Also check if it's detected in "Disk Management". Here you can verify if the partition and format are correct for the Operating System. Check the Drive's status in Device manager. This will verify if the external drive has a drive letter designation. Check Partition and Format. Log in as Administrator account in windows or any other account with administrative privileges Insert your removable disk into the USB port. Click Start, right click on computer and select manage. Now, click Disk Management. Check whether drive letter for the device is present. Check the lower window to find whether the device is detected (such as Disk 1, Disk 2, etc). If the device is detected with a drive letter, verify that no other device is using that drive letter. If it is, change it to unused drive letter. Hope this helps.

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Not recognice by usb hard


A USB hard drive is a portable external storage device that works just like a conventional hard drive.

The device is simply plugged into a USB port on your computer as you would connect a flash drive.


Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.


If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.


Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).

The USB device should be listed as "removable disk" once it is plugged into the computer.


If it is not listed among the available drives on your computer, proceed to the next step.

Ensure that the data cable is working properly.


Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.


Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."


For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."


Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."


If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.


The external hard drive may have been detected but the device is not working properly.

If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.


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Does it show up in device manager?
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Check for it in control panel->administrative tools->computer managerment->disk management too.
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-Damian

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