Question about Western Digital (WD3200JS) 320 GB Hard Drive

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External hardrive problem

My removable disk can't be detected by my laptop, but in the device manager hardware devices it it showing my device, I was unable to access the data to it because it's not showing in my computer devices. I tried replacing the USB connector thinking that the problem lies in there, but the same problem I am having. When I connect my device to other computer, the device is detected.

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You probably need to install some drivers for it before it if you see a question mark in your device manager. wich one i don't know, have to google it yourself. no question mark? then i can't help you at all and am sry for that. gl

Posted on Nov 24, 2008

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A USB hard drive is a portable external storage device that works just like a conventional hard drive.

The device is simply plugged into a USB port on your computer as you would connect a flash drive.


Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.


If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.


Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).

The USB device should be listed as "removable disk" once it is plugged into the computer.


If it is not listed among the available drives on your computer, proceed to the next step.

Ensure that the data cable is working properly.


Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.


Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."


For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."


Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."


If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.


The external hard drive may have been detected but the device is not working properly.

If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.


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I have an external simpledrive hard drive, my computer won't detect my hard drive. i know it works, the light is still on, but the little popup window won't show up and it won't show in "my...


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RE: EXTERNAL HARDRIVE..


Disconnect the USB drive
Boot to Safe Mode (F8 at boot), then open device manager (Right Click MY Computer, Properties, hardware tab, devicemanager button) then find the USB Root hubs and delete them
Reboot in the normal mode, go back to device manager, usb root hubs, right click each, properties, power management tab, uncheck the check box to let windows power off the hub (On by default)
reboot, connect drive, see if it detects.
If it doesn't. open Disk Management (Click Start, click Run, type compmgmt.msc, and then click OK.
In the console tree, click Disk Management. The Disk Management window appears) http://support.microsoft.com/kb/309000
and see if it is seen then but has a conflict with the drive letter.
If that doesn't resolve, try drive on another system.

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External harddrive


Sounds like a dead hard drive if 2 pc's won't recognize it.

Does it show up in device manager?
(Rightclick my computer click properties->hardware->device manager->disk drives...or click other devices instead of disk drives .)

Check for it in control panel->administrative tools->computer managerment->disk management too.
If it's not showing up get a replacement (assuming its under warranty).

-Damian

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