Question about Canon imageRUNNER C3170U Color Copier

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E000026-0201 the machine is not detecting the magenter toner

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Hi
The x in the code represents any of the colors in you case magenta.
E000026-0201 the machine is not detecting the - getfile.asp?rid=1258 August 23, 2006 getfile.asp?rid=3215 Product : imageRUNNER C3100 / C3170 Title : E026-0x01 Error Code Error :
E026-0x01 Error Code / Message [Remaining toner is low.] / Toner scattering inside machine.

E026-0x01 can be displayed when the toner concentration does not return to a normal level after replacement of the toner bottle and 5-time toner recovery sessions following the detection of toner absence.

In the field, this symptom occurred because the toner shutter in the developing assembly was not open completely and the toner was not supplied from the toner bottle to the developing assembly.

Workaround :
Before installing the developing assembly into the host machine, be sure to slide and fix the toner shutter so as to cover the opening for toner. Then, install the toner bottle.

Points to Keep in Mind When Fitting the Developing Unit
- Before starting the work, check to be sure that the shutter [1] is forced in the direction of the arrow. If not, move it in the direction of the arrow until it butts against the shutter [1]. If it is not fully butted against the shutter, you may not be able to fit the toner cartE000026-0201 the machine is not detecting the - getfile.asp?rid=17225 />getfile.asp?rid=17225

- When fixing the developing unit using a screw [1], be sure to force the casing of the developing unit in the direction of the arrow as you tighten the screw. After tightening the screw, try pushing the casing of the developing unit in the direction of the arrow to make sure that there is play of about 1.5 to 2 mm. If there is no play, remove the screw [1], and tighten it while forcing the casinE000026-0201 the machine is not detecting the - getfile.asp?rid=17226nit in the direction of the arrow.

getfile.asp?rid=17226 Memo:
This step is performed so that the screw base will not ride over the developing cartridge guide plate [1]. If you tighten the screw while it rides over the guide plate, the spatial relatiE000026-0201 the machine is not detecting the - getfile.asp?rid=17227otosensitive drum and the developing cylinder will be wrong, causing blank output.

getfile.asp?rid=17227 Canon USA, Inc. Systems & Technical Support Division

Posted on Jan 02, 2011

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