Question about Microsoft Xbox 360 Console

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When ig o to put the game in it clicks and then says open tray but when i put music in it works but not games ive tried many games

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Your DVD drive needs replacement.

There is no other way for this problem.

Posted on Nov 13, 2010

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My xbox 360 doesnt want to read the game. when i put in gears of war, it tells me to open tray. i open it then close it and again it tells me to open tray. ive done the clean cd and still the same thing....


Unfortunately this is a common issue with the xbox. If you have tried all the steps that are provided on the xbox support website, it may be time to call xbox support and get your xbox repaired. If it is out of warranty, I'd honestly just get a new one cause the repairs run about $120 out of warranty.

Aug 17, 2011 | Microsoft Xbox 360 Console

1 Answer

When i put a game in my xbox 360 it says reading then open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

Jun 19, 2010 | Microsoft Xbox 360 Console

1 Answer

Open tray comes up when loading a game?


Try tapping above the disk drive or if that doesn't work open the tray take your disc out close the tray. open the tray put ur disk back in and close the tray again.

Mar 15, 2010 | Microsoft Xbox 360 Elite Console - Black

1 Answer

Wont read game disk.


The laser in the xbox needs to be cleaned. If thats not the problem, you need to have it repaired

Aug 29, 2009 | Microsoft Xbox 360 Console

1 Answer

Dvd rom will not work


The cover is warped. There needs to be just the right tension on the arm that lifts the eye of the drive to read disks properly try pushing down on the cover when you have it apart. So that you bend it alittle.

Aug 03, 2009 | Microsoft Xbox 360 Console

1 Answer

Open tray error of a different kind


Look on the game makers website and see if they know of issues with that game.

Mar 13, 2009 | Microsoft Xbox Console

1 Answer

I put in the game and it just says open tray


you need to unplug ever cable you have and every accessory you have. Unplug adapters memory units hd inter coolers every thing. let it sit for 10-15 minutes. Plug everything back in then press the button to open the tray to turn it on then put in a different game keep it open . Then when the menu comes go into a program so you can't see play game or close tray. Then when you are in the right place close the tray.

Nov 15, 2008 | Microsoft Xbox 360 Console

1 Answer

Plays when it feels like


Try using a compressed air can to blow air into the CD tray and also into the vents in the back. It sounds like either dust or debris is caught in the CD tray or is blocking the vent in the back causing the machine to over-heat.

Sep 05, 2008 | Sony PlayStation 2 (PS2) Console

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