Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

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My computer keeps losing internet connection - Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

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  • anjmustard72 Jun 18, 2008

    i already pay for internet i shouldnt have to pay for more help, for their internet problem

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  • 13 Answers

If directly connected to the modem from the PC - remove/reinstall the nic from the device manager.

If going through a router - t/s connection from pc - router. If still not working then router to modem

Posted on Aug 17, 2008

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Hope this helps.

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