Question about Western Digital My Passport Essential SE 1TB External USB 20 Portable Black 1 TB Hard Drive

1 Answer

Plugged in drive to computer and it completelly locked. unplugged and tried again and got I/O error. Now has various responses. Sometimes wont read at all, sometimes see the directory structure but no files and sometimes sees everything. However after 2/5/10/30 mins then comes up with all sorts of data recovery errors and then wont read. Any ideas?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 10,406 Answers

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

Posted on Nov 13, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What is F06 & E02 mean?


Unfortunately, this error means that the central control unit and user interface aren't communicating. Sometimes, a temporary solution can be to simply unplug the washer for a bit. This will reset the error code that is in memory. If the error persists, you will need to again unplug the washer and get behind it. Take off the top panel (for the back) to access the control boards. Plug the unit in again and check the wiring between the CCU and the user interface. Make sure that the connectors aren't loose. Then remove them and check the voltages or resistance across various points. (There should be a tech sheet with the details for where you should put the multimeter and the values you should get.)

Depending on the readings you may need to replace the User Interface and/or the CCU. http://www.appliancepartspros.com/control-panel-parts-for-whirlpool-ghw9150pw0.html as some of the parts.

I hope this helps.

Cindy Wells

Aug 06, 2015 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Power surge made my Frigidaire stove show a F9 code


F9 is a door lock error. Sometimes when the power surges the door locks then unlocks. It is possible your door lock could actually be broken, however many times when the EOC fails, it will show an F9 when it should show F1. I would guess that your EOC (main computer board) is fried. Try unplugging it for 24 hours then press the door lock button once you plug it back in. If there is no error code when you plug it in but the error code comes back when you lock the door, you probably have a problem with the lock.

Jun 25, 2014 | Frigidaire PLEF398AC Electric Kitchen...

1 Answer

How do i fix a disc error on my acer aspire


Make sure you do not have any devices plugged in to the computer like a USB flash drive or a MMC. Usually what you have to do about that is to drain the power of the computer. Turn it off, remove the battery, unplug the AC adapter and then press the power button for 5 secs. Turn it on using the AC adapter alone. if you still get the same message, You will have to physically open the back of your laptop and reseat the Hard drive. If it still wont correct the problem, restart you computer and either press f2 or delete to enter the BIOS page. check if the HDD is properly detected and try to reload the BIOS defaults. now if any of these wont work, call ACER and most probably your Hard Drive is bad.

Jun 12, 2010 | Acer Aspire 3680 Laptop

1 Answer

I have 3 maxtor 3200 storage units. A few days ago my computer would not start up so after unpluging the 3200 and everything else I got the computer to work again. Plugging in the mouse,keyboard,zip drive...


could be a software issue could be that the when you unpluged them you didnt unmount the drives from the system and now windows is not finding them for this reason the best way to "try" to fix this issue is to plug them in one at a time go into device manager and uninstall them from the computer then turn the computer off unplug the drive turn the computer back on without the unit pluged in turn the computer off again plug the unit in restart the computer this will work on 75% of the drives that can't be seen

Jan 25, 2010 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

The locks jump up and down when i drive,sometimes wont start


the security system problems are common on this - do the lights flash and horn cycles when it locks up - the security system is wired into car main computer - can't be bypassed as far as i know - i read that to get around this lock doors manually - no key or remote - also hood switch could be problem

Sep 21, 2009 | 1998 Plymouth Grand Voyager

1 Answer

Whirlpool duet control locked


Whirlpool GHW946PLO locked controls light is on and will not respond. Have tried to unplug to reset default codes.

Jul 09, 2008 | Dryers

1 Answer

Inoi MP3


I have the same problem, sometimes, if I plug it up to the computer, with usb port and press the computer option, keep pluging and unpluging over and over it will reset and starts working again. But it still fails, It may have something to do with the internal battery being weak. Even thought it shows charged, may not be able to supply the current required to start the hard drive.

Jun 11, 2008 | INOi MP18020 GB MP3 Player

2 Answers

No response, no turn-on, dead player! help!


Same thing just happened to my M260, did you ever get an answer? Thanks, Jeff. Problem: No response, no turn-on, dead player! help!by mtx410 on Aug 28, 2006 I was loading files, when the transfer locked up, and the computer threw an error. i couldn't do anything but unplug the player! After I did this, i tried plugging it back in, and half of the world "initializing" popped up on the screen, the first half was missing! it did not do anything more. so i unplugged it again. Now when I plug it in, nothing happens. The computer recognizes that new hardware is plugged in, but cannot recognize what it is. Nothing comes on the mp3 player's screen. It will not power up when i hit the power button. It has no response, it acts like there is no battery in it. I have taken the battery out, and put it back in. Nothing happens when any of the buttons are pressed, or when it is plugged into the computer. Is there anything I can do to get this thing working again! It is the M260 if that matters.

Aug 28, 2006 | SanDisk Sansa m200 (2 GB) MP3 Player

Not finding what you are looking for?
Western Digital My Passport Essential SE 1TB External USB 20 Portable Black 1 TB Hard Drive Logo

128 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

75797 Answers

Mike

Level 3 Expert

4336 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...