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I plug my scanner into USB and it wont install. Mustek1248UB

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  • Blurtos73 Jun 18, 2008

    It has been installed in the past but i think i may have deleted something from my PC without realising it

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  • 105 Answers

Do you have the software that came with the Scanner? If not, there are a number of locations online where you can download the drivers. The link below is just one of the ones I found by doing a google search.

http://www.soft32.com/download_177804.html

Posted on Jun 19, 2008

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1 Answer

It wont work with my new computer. how do I install it?


what is the operating system of your new computer? if it was windows (vista or later) you could check for an updated driver at www.acer.com. you need to install the driver first before plugging the usb or parallel cable. now if it was a mac computer, check with the acer website if it has support drivers for mac otherwise your scanner will only work with window based system. if you have completed installing the driver and the scanner wont work try using the scanner and camera wizard in windows to acquire image from the scanner.

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I download hp 5590 drivers from hp.com i tried to install it, the proces eend normaly, but if i connect the scanner, windows xp show the new hp connect like its not installed yet. I check at add remove...


FIRST UNINSTALL YOUR PRINTER COMPLETELY
REMOVE ALL CABLES OF PRINTER (USB)
REBOOT YOUR SYSTEM
HAVE DRIVER CD
PUT IT IN ROM(CD/DVD)
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DONOT PLUG THE USB CABLE UNLESS & UNTILL PROMPTED
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1. uninstall the driver if u have already attempted
2. Disconnect the USB cable from the PC USB Port (the one that is attached to the scanner on the other end)
3. Install the driver for the scanner
4. make sure the power for the scanner is on
4b. When prompted attach the USB cable (the one that is attached to the scanner on the other end) to the PC
5. If it does not find ur scanner then

Do the following:
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If this does not work, get back to me again...

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Is the scanner driver installed ?. You can check this by unplugging the USB cable from the back of the printer and connecting it again. If you get any Plug and Play prompts on the computer, install the driver by pointing it to the correct scan driver location.

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here is my solution --uninstal the drivers form device manager unplug the power plug on back of scanner --go to visioneer website and get the xp driver for the 4400 scanner--save instead of running the download ---right click the downloaded installer and click compatable --make to run in xp mode and click OK--install the drivers as prompted when installed restart if prompted then plug the power back into the scanner----instal drivers as prompted --unfortunately --vista wont put the icon in my computer like xp does--the solution is to open program WINDOWS PHOTO GALLERY click file at top then import from scanner etc --the familiar page will come up with your scanner to preview or scan as you did before vista----this is the way i use it on vista home basic and i dont have any problems--hopefully you wont either

bill fae fife

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Computer can not find


do you have the software it came with [driver] if not go to the memorex website and download the driver there. if your saying you installed it already and its not identifying the scanner completely uninstall and reinstall. sometimes install have to be exact. uplug device and install software. dount plug the usb in until it tells you to. hope it works for you. let me know though im not clear on what the exact problem is

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Scanner


THE PROPER WAY ON INSTALLING USB DEVICES A. Enable usb ports on the BIOS. 1. Do not plug in your device right away. Install all drivers and software first! 2. Reboot 3. Plug the power or turn on your USB Device 4. Plug in the USB Port. 5. Windows Will detect the Device Automatically. Finish! Hope this helps.

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THE PROPER WAY ON INSTALLING USB DEVICES 1. Do not plug in your device right away. Install all drivers and software first! 2. Reboot 3. Plug the power or turn on your USB Device 4. Plug in the USB Port. 5. Windows Will detect the Device Automatically. Finish! Hope this helps.

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what error you getting first install the software then connect the usb cable of scanner.

bye

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