Question about Mitsubishi WS-65819 TV

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Purchasing out of state

Is it possible to purchase a tv on my best buy card and my mother pick it up in a different state?

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Hey kassybaby,

Unfortunately, this is not possible at this time. In order to place any order for in-store pick-up through BestBuy.com, the credit/debit card used to make the purchase must be present when the product is picked up. Additionally, please keep in mind that we do require the signature of the original cardholder for all credit/debit card purchases.

For more information, I would suggest checking out our store pick-up FAQ located on BestBuy.com:

http://www.bestbuy.com/site/olspage.jsp?type=page&entryURLType=page&entryURLID=pcat17005&categoryId=cat10005&contentId=1142292377920&id=cat12098

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jun 18, 2008

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Hey jimmyusmc,

As long as the TV was purchased using a check or credit card, this shouldn't be a problem. Best Buy™ stores are generally able to locate check/credit card purchases using the telephone number and name associated with the account, but please keep in mind that they would only be able to do so for repair purposes. Best Buy™ associates are not able to provide detailed receipt information (or even receipt copies) to anyone other than the original purchaser, as per our privacy policy outlined on www.Bestbuy.com.

With cash and debit card purchases however, we are unable to guarantee that we are able to locate your receipt. Whenever a purchase is made using either of these types of tender, stores may not collect any kind of traceable personal information at the time of sale.

If necessary, remember that you may always contact us directly at 888-BEST-BUY (888-237-8289) or via our e-mail submission form for further assistance:

http://www.bestbuy.com/site/olspage.jsp?id=cat12104&type=page

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